Bought this microwave in October to replace old one of same model (old one caught fire, just thought this was due to age!). Unfortunately this one also caught fire. Panasonic say nothing wrong with it! They have now insisted I have it back and use it. I will NOT be using this in my house! AO are currently fighting my case and I have to say, have been AMAZING. Wish Panasonic customer services were as good as AO. Will never buy anything Panasonic again.

I was able to return this product. I wanted a combination microwave, you are not able to pick your microwave settings ie. you can’t set 750 or 900 etc you can select warm, medium or hot. When I asked Panasonic their response was set it to warm which is 600 and then work out how long to leave it on. I am sorry, I am spending a lot of money on this and I don’t expect to be told to work it out yourself.

Very powerful with a lot of useful programmes. The door opens rigidly at a 90 degree angle which can make it awkward to place items inside and is really difficult to remove hot items safely. The internal capacity is a lot smaller than anticipated and crockery I could use before in my old microwave now no longer fit so will have to get some new ones. The stainless steel finish also stains quite badly and even after a short time the door release button looks quite shabby, despite cleaning it as recommended in the instructions.

Previously had a Panasonic Microwave/Convector Oven and this was a replacement. Generally pleased but would have bought a model similar to my previous one had I known the heating element for convection cooking in the new one is the grill which remains on throughout the cooking process. This is not clear in the specification. Initially I thought there was something wrong with the oven as although I followed the instructions in the user manual exactly the dish I was preparing would probably have burned on top if I had not noticed in time. I phoned Panasonic customer services who checked with technical services and I only then learned that the grill was the convection heating element. As I had the oven less than two weeks Panasonic said I could return it and replace it with a flatbed oven where the heating convection oven element is not the grill. In the end I decided to keep the oven as I already have a traditional convection oven. I’m sure with more use I will eventually learn how to adjust the cooking time and/or protect the dish from overcooking when using the convection setting on its own. I’m delighted with the combination settings as there is a substantial time saving and what I have cooked in this mode has been perfect as have dishes cooked with Auto Cook programmes. Still learning so haven’t yet tried multi-stage cooking. Would have given a five star rating and not four if the grill was not the heating element when using convection mode.

Solid performer - does what it says

I'm really happy with this purchase I've only used the microwave/oven function so far, things cook in no time at all, I did some bellypork with paprika and sun dried tomatoes and it was cooked perfectly I've also done a really nice jacket potato with a really lovely golden jacket that was done in about 10 minutes I'm looking forward to learning more of the features of this device, when I unboxed it, I wasn't sure if it was bigger than I expected however when I put it in place it fits perfectly this thing is certainly not an eyesore in the kitchen , the ascetics are certainly pleasing on the eye

Great chest freezer if what you need is straightforward and affordable. Our old one died & we needed a replacement asap that also didn't break the bank and AO delivered (literally!) so we were able to have this beauty set up within just a couple of days of the other one going.

Does everything that is needed. Programming is a wee bit tricky, but suspect no worse than any other brand. The 20 year old m/wave that this replaces seemed simpler (but maybe that's familiarity). Not used the grill yet (and not sure I will) but the oven works well, heats up quickly etc etc. Just a note to others.....if using the oven, the sides do get a little warm (and some parts hot, but not too hot as to burn you, well not that I've found out yet), so make sure it has ventilation room.