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    AO BusinessThis site is for trade customers only.Login, or call us on 01204 672 681.


    As an AO Business customer, you have the flexibility to choose between five secure, safe and popular payment methods. Whether you want to pay by card,  BACS, or set up extended payment terms, we’ve got the options to suit your needs for online or telephone orders.

    Credit and debit card

    We accept most types of credit or debit card, including Visa, Maestro, Delta, MasterCard and American Express. Your payment details will be securely stored for a hassle-free checkout the next time you order.


    We offer BACS to our AO Business customers whether you’re paying online or over the phone. When shopping online, simply select BACS as a payment method in the checkout and then make sure you select a delivery date at least five working days away, just to give the funds time to clear.

    When you’ve received your order confirmation email, please send immediate payment to:

    Account name: AO Retail Limited - B2B
    Account number: 72515864
    Sort code: 01-10-01
    Reference number: Your AO Business order number (this can be found on your order confirmation email, e.g. TUK1234567)

    Once the payment has reached us successfully, we will contact you to confirm or arrange a suitable delivery date.


    For payments by cheque, just place your order with the AO Business team on 0330 058 0021, address your cheque to AO Retail Limited - B2B and then post it to:

    AO Retail - Treasury
    AO Retail Limited
    5a The Parklands
    BL6 4SD

    Extended payment terms

    Larger businesses and existing customers may be considered for extended payment terms on offline orders. Get in touch with our AO Business team on 0330 058 0021 for more information.

    Invoices and account management

    In your AO Business account you can store and update your chosen payment details. You can also view, print or download your historical orders and VAT invoices.

    Other services