Good service and communication. The product is excellent and very energy efficient!

Very efficient and quiet

very quiet and easy to use. love the top water tank it is easy to empty. love the light inside it and also the shoe rack for drying trainers slippers etc.

The machine is very energy efficient as you would expect. It leaves clothes smelling great and it's very quiet. But it does take much longer to dry and most of the time the clothes are not fully dry when the cycle is finished. We often have to put on a second cycle to dry them so the sense AI technology needs to be improved. Also the Samsung app / wifi is a bit pointless and Alexa skill doesn't really work.

Very impressed so far. I have had this product for about a week and it replaced a four year old traditional vented tumble dryer. It is significantly quieter than the previous appliance, easy to use, drys quickly (albeit best not to mix loads) and is considerably cheaper. It comes with a drainage kit, which I haven't installed yet but the drainage tray is really easy to empty anyway. Yes it is expensive but by my crude calculations, it will have paid for the extra uplift over a traditional machine within 12 months.

Fantastic product. Easy to install and set up, have only used it a few times but I love the way it senses how wet the washing is and adjusts the drying time accordingly. Have also dried jeans in the tumble dryer and the usual 'shrinkage' hasn't occurred! Looking forward to buying the matching washing machine when the time comes.

Takes a while to get used to the fact that it takes longer to dry than a vented tumble dryer. Too soon to say if it really is more efficient.

Clothes come out dry, what more could you want? Plenty of drying options and the ability to manually configure how dry you want them too. The smartthings integration is useful too as it allows you to check on the power consumption used each day and it'll let you know when the cycle has finished. It uses sensors to dry the clothes so the cycle time of 3 hours in reality could be 2 or less, it's best to use the highest spin speed on your washer to get as much water out as possible.