I spent a long time researching the concept of heat pump dryers. The efficiency improvements of the heat pump dryer are due to using lower drying temperature and by 'recycling' the heat. This is perhaps not the best place for a thermodynamics lecture, so anyway.... The temperature in the drum, where the washing is, is a lot lower than that of a condenser dryer. The heat is generated in the condenser side of the heat pump (the hot side). While the drum temperature is relatively low the water vapor is still extracted effectively by having relatively cold temperature in the evaporator side of the heat pump. (In a condenser dryer the cold side is room temperature). This condenses-out the water vapor to keep the drying air dry. I was attracted by the energy savings, but more so by the lower drying temperatures which I hoped would allow us to be less careful about drying delicate stuff. With the old condenser dryer we ended putting a lot of clothes on radiators for fear of shrinking them. So far, after 3 weeks use, I've not shrunk anything and its great just chucking-in a full mixed load of washing without worrying, sorting or putting stuff on radiators. Not tried to dry the daughters tights yet, but will experiment with an old pair. I'm not accepting any responsibility for your clothes getting spoiled, but so far I have dried many 'Do Not Tumble Dry' labelled items without any problems. No condensation in house. It play's a giddy tune when cycle is finished. Amusing but pointless. Big water container. You can also plumb the water outlet to the sink drain if you can be bothered. It drys well but takes longer, say another 50% time compared with the condenser dryer, particularly on 'mixed' setting, which takes about 3hrs. If you like your clothes fried to a crisp and red-hot when you open the door, then you might be disappointed, but it does dry fine despite what I've read in some reviews.

Bought an air pump Samsung dryer as a replacement for our old Hotpoint condenser dryer. Help the environment, lower running costs etc, but high purchase cost! However it is useless, tried all the settings, adhered to weights of clothing and fabric types. The machine adds time on through moisture probes, continually cycles for ages but the clothes don’t dry, no condensate is collected. AO “help” website advised we contact Samsung directly (abdicating responsibility, too focussed on selling warranties than acting on standard ones), Spoke to Samsung call centre as advised, they passed it onto UK service desk, got an email explaining due to Covid this may take a few days to phone me, nearly a week later and no contact), Shoddy to say the least. Ps I gave one star because can’t give it zero

I hope people get to read this review as the poor ones clearly get covered by the “good” reviews. We’ve had this machine for almost a year. It’s terrible. It can take 4hrs to dry a load. Every setting takes 3-4hrs. The advertised 35min quick cycle doesn’t dry in less than an hour and a half, even if it’s just 1 shirt. Worse than the machine itself is the mind boggling lunacy you have to go through dealing with Samsung support. Our 3rd phone call with them ended after they wanted to know how many pieces of underwear we put in with our other clothes. Finally we got hold of AO support directly and they have managed to get us an engineer appointment. This was not a cheap dryer and should be avoided at all costs

absolutely awful. My first wash load was bedding, normally takes 60 minutes in my old dryer with a 6kg drum, this is an 8kg drum and same amount of bedding took 4.5 hours. Said 2.5 hours when it started, I went out shopping, came back after 2.5 hours and still had 2 hours on the clock. I was told it would take a little longer but that is ridiculous.

This is my first heat pump dryer so I paid more for this make for the five year guarantee. It's not a cheap machine. I also chose Samsung as I bought a Samsung washing machine eight years ago and it's great. I find that it can take a bit longer to dry my washing than my old condenser dryer but it comes out properly dry (unlike the old one) and doesn't need a bit more time. I've found a Mixed Dry tend to take around 1 hour 40 minutes and a Cotton Dry a little longer, still much shorter than the time shown at the start. I think clothes feel a bit softer but that could be my imagination. The clothes never seem to get hot during the drying cycle, unlike with the condenser dryer, which is probably better for them. What I don't like is that the level of dryness is only an option on some of the programmes. I mostly want my washing to be dry, not partly dry. I should be able to choose but can't on any of the Optimal Dry programmes such as Towels, Bedding and the other Optimal Dry programmes except Shirts. Why wouldn't I want towels to be fully dry? I used Towels (medium dry only) once and the start time was an hour and a half, then it added 30 minutes and then another 30. I had to give then another 30 minutes on warm and the heavy seams were still a bit damp. Never again. I now use Cotton to dry my towels. A big plus is that the cost to dry clothes, jeans, bedding (I use Mixed for almost everything) is about half of what it was with my previous condenser dryer. Overall I'm happy with the dryer.

The machine is quiet and washes well, but am still exploring the various options, such as the eco-bubble, minimum iron etc. I have always used the delicates programme on previous machines, but on this seems to be equivalent to hand wash and would need a separate spin.

Great to look at. At first I thought it was a little bit expensive but after using it I believe it is well worth it. At a time when we need to do a bit to save the planet it is environmentally friendly to use. It will work out financially better due to it's up to date functionality. It is quiet. Has lots of different cycles to choose from. A good surprise was at the end of a cycle it plays a tune so you know it's done. Fab buy guys.

Had this dryer now for about 2 weeks and I really love it. It dries really well and you can load so much in to it. Its also very use to use - you just switch it on, turn the dial to the option you want (cottons, synthetics, bedding, towels, quick dry etc) and then hit start for it to do its thing. Its actually fairly quiet too compared to my previous machine. I’m also pretty impressed with the condenser. My old machine didn’t do a great job with capturing the water - I used to get condensation on the windows at all times if year. I would usually need to leave all the windows open when my dryer was on. Since using this machine, I haven't needed to do that - this machine definitely captures much more water. Glad I made the decision to buy this dryer to match my Samsung washing machine. I’m told heat pump dryers are more efficient than traditional condensers. Haven’t had an update to my electricity bill yet, but I’m looking forward to it.