Delivered on time and installed ready for Christmas dinner phew! Looks good and works really well.

Arrived on time, good value, I installed it in 45 mins. Didn’t appreciate ao.com trying to flog me insurance as part of their aftercare service or the number of marketing emails post purchase

Great product, works well and looks smart.

Just what it said on the tin !

We had a zanussi induction hob last time but decided to go for a ceramic hob this time round. It looks great, is super efficient and is easy to operate. The price was really competitive (I spent ages doing cost comparisons with other online retailers). I decided to pay for the installation too which worked out really well - the delivery guy was quick and tidy. All round a great service.

Within 2 days hob rings had marked and no clear instructions given either before or with purchase about precise saucepans to use. Disappointed.

Ensure the current worktop recess is big enough for the new hob. If it isn’t, there is no guarantee the installers will be able to increase the size of the recess. I did phone AO a few days before delivery to tell them the current recess was too small - they said the installers would be able to adjust it. But on arrival, they did not have the adequate tools to make the pretty straightforward adjustment to the recess in my standard-size worktop. They had to take the hob away and cancel the order. I had to re-order and used my own electrician to fit the hob. Electrician discovered there was a lead missing that connects two of the terminals in the hob itself, so he had to fashion one himself. AO did give a full product, delivery, and installation refund, no quibbles, so that’s great service. Hob itself seems to be working well and looks great, but its early days. Moral – tread carefully with the AO installation option.

Great product easy to install better than my last hob seems to heat quicker