Bought this in October 2021 as I wanted a heat pump dryer for environmental / energy saving purposes. Worked well until November 2022 when the drum stopped turning. I have had 5 engineer visits since and it's still not working. They've changed the motor, control module, pump & water sensor already, and today have ordered yet another pump & module. We have now been 2 months without a dryer & as it was 55 weeks after delivery I can't get a replacement - just keep on with the repairs or been offered money off a new one!!!

Leaves clothes damp regardless of setting or load size

Disappointing. I’ve had it for some weeks now, but I’ve yet to find a setting that doesn’t leave the clothes damp. Supposedly it has a sensor, but not sure what it senses, because the inside of the door is still covered in condensation after it considers the job done. Also takes a remarkably long time going around and failing to dry. I tried reducing the load down to just one towel, but it still couldn’t cope. I had thought it might be quieter too. So generally a bit rubbish. It is however probably environmentally friendly – because it has encouraged me to dry my washing on the line as much as possible.

Giving this two star for two reasons I bought this as it was a “Which” recommendation The first as faulty and ao replaced it, indesit however was not very helpful at all The second machine works a lot better but my main gripe is when the water tank fills up it doesn’t cut off. The water ends up accumulating at the bottom of the machine and I used rolled up tea towels to dry via the bottom lint vent. Again not sure if this is another faulty machine but when it works it’s great. Think I will have to email indesit again to find out if this is meant to cut off or generally it’s designed to just allow water to run through the machine

Slightly confusing options for drying, but we’re getting used to it. We got it because it was kinder to the environment and our energy bills, but it takes three times longer to get a load dry, and even then I wouldn’t call it ‘ready for storage’ dry. It always seems slightly moist, whichever setting we use. No good for a busy family with several loads at a time, it would take all day and more.

Very seldom dries the load in one cycle. Normally needs 2 taking over 7 hours especially if there is a duvet cover which I now have to dry on its own. Light clothes may be ok but jeans will need 2 cycles and these are on the highest setting which is meant to be straight to the cupboard. Am not sure how on earth it can be cheaper than my old drier which could dry a full load in 2 hours not 7!! Would not recommend.

A very good product. We've never had a tumble dryer before, so this winter I decided to go ahead and get one. After some research I decided a head pump one would be the best choice (energy efficiency, no need for external vent) and my partner could not be happier. Gone are days when we had to hang laundry and wait for days for it to dry out and stink up the house, the clothes feel fresh. From dirty clothes to clean, dry, folded and stored within hours. Why didn't I get one before!?

Doesn't get clothes as dry as a condenser drier but much cheaper to run