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    Customer Reviews - Hisense 3 Series WFQA1214EVJM 12kg Washing Machine

    Customer Reviews - Hisense 3 Series WFQA1214EVJM 12kg Washing Machine

    Hisense 3 Series WFQA1214EVJM 12Kg Washing Machine with 1400 rpm - White
    £365.83 Ex VAT
    • 12 Kg Wash Load
    • Quick Wash
    • LED Display Type
    • Delay Timer
    • Dimensions (cm) - H85 x W60 x D66
    4.7 / 5
    216
    64
    8
    2
    4

    Don’t buy

    1/5
    Awful machine has had faults since day 1. They sent someone out, he said it was probably my way We pressure. Had it checked and it’s not. Bought it June for much more and no wonder it’s on offer. Still flashing error codes and has been since day 1! A0 and Hisense have been no help at all!
    Kay

    Slow

    1/5
    I hate this machine! It takes 4 hours to do an eco wash!!! The shortest wash with a full machine is 2 hours!!!
    Mrs Russell

    Product ok / Hisense customer service TERRIBLE!

    1/5
    Had this product just under 5 months when we noticed the door seal starting to crack and breakup! Contacted Hisense customer service with this issue including photos basically thier reply was to blame us for thus issue and passed us onto a seperate repair company who wanted to charge us £199 + vat to have the seal replaced!!! Absolutly discusted with how Hisense treat their customers this is the 2nd time I've had to deal with their customer service dept and on both occasions they passed the buck! Won't be ever buying a Hisense product again.
    Darren

    Poor

    1/5
    Washer machine delivered without water inlet hose and several other items. Contacted both AO and Hisense the same day as delivery and parts have been “sent out” several times. It’s been 25 days since the delivery of the washer machine and still no parts have arrived. Seems that either companies don’t care at all.
    AO.com Customer Care

    Disappointed

    2/5
    Not the easiest washer to set programs as the presets don't make much sense. Also the spin is very disappointing clothes come out too wet
    Rob taylor

    Can’t sleep

    2/5
    Very loud even on silent mode
    Mat

    Ok

    3/5
    Size is great but spin seems less effective than my last 1400 spin. Clothes definitely feel wetter even after a second spin. Also disappointing that the short cycle is only for 1kg of clothes, shortest wash for full load is 1h50m. My fault for not reading into this before purchasing. The big drum is great size and I am doing less regular washes so I suppose it works out but just need to adjust to planning ahead.
    Lynda

    It could be so much better, let down!

    3/5
    It is a lovely machine and the drum size is great, however, this machine is severely let down by two things: 1. Spin speed is 1400 and the clothes are still very damp when they come out and therefore take ages to dry unless you have a powerful dehumidifier or a tumble drier - only takes 52% of the water out - huge let down as most people dont have pace for a tumble drier and cant afford to run one these days either. 2. The wash cycles take hours! Ridiculously long wash cycles. Like over 3hrs! It does have a 15 minute wash cycle but then you can only place a very small light load in for that so no point having the 12kg drum size! I cannot understand why they dont have a 30 minute wash cycle that allows full capacity load and 1600 spin to rinse clothes properly - I had no idea when ordering that 1400 spin was that useless and left clothes so damp after rinse and spin.
    Craig Cumming