Very disappointing
1/5
This product was advertised as silent , well it definitely is not, another issue is, machine doesn’t complete a full cycle of spinning , clothes are soaking wet still when you take it out of the washing machine they are dripping wet I even did a spin cycle and there was 9 minutes left but the washing machine ended the cycle , clothes still dripping wet. There is water in the seal left after every wash I am having to clean it with paper towel I have never seen this before with any other washer/drier. I called Hisense costumer service they ignored all my concerns with the washer and suggested I pay someone professional to install the washing machine instead of my husband, my husband works as an engineer in the water industry and this is a joke . They suggested he did not install it correctly hence the washing machine is not working properly, I assured them he has installed our previous washing machines and our families and friends , I will not be paying money for someone else to look at it and tell me it is installed correctly.
Viktorija Proctor