One of the gas rings does not work. I have been told an engineer will fix the issue but no idea of when at all. Quite a problem when you have a family of five adults to cook for every night. Extremely disappointed.

Our new cooker was delivered and installed by AO who also took away our old appliance. The stove functions well and is clearly made of high quality materials. Unfortunately the glass lid is broken and does not extend fully backwards and clunks loudly when it is replaced downwards. AO take no responsibility for this and we are now waiting to arrange a visit from a Stove’s engineer to see if they can fix it. Not ideal with family due to visit soon and Christmas dinner looming!

This cooker has had very minimal use due to not operating properly. Having had the engineer out twice, switches continued to heat up, parts melted etc it was found not to have the fan connected by the factory. On going issues with parts being sent incorrectly. Expensive purchase that I wish I'd never made! Would never buy a Stoves cooker again. Only plus point is the customer service at AOL - they have tried to resolve problems with the Manufacturer.

This was a good looking cooker but failed to deliver. From day one both oven cavities would not stay lit. I had three engineer visits and the problem could not be solved. Whilst I still had the cooker I had to check at every 5 minutes to see if the oven was still on (the same for both ovens). Also, when either of the ovens were on the control knobs became so hot that you needed oven gloves to touch them. The control knobs were very difficult to clean. One of the engineers advised that they needed to be regularly removed and all the bits separated to be cleaned in order to prevent any sticking. In addition, lighting the hob needed two hands as you have to hold in and turn the control knob whilst pressing the ignition button. Overall it was a very disappointing experience and a great relief when I was refunded and able to change the cooker for a different make (Cannon) which has proved to be better in very respect.

Bought this cooker a few weeks ago and loved the look better than I remembered when buying it way back in March . It fits perfect in our kitchen , so that evening cooked our first meal in two ovens only for it to burn how disappointing . When investigating further both the ovens would not regulate meaning it was staying on high continuously. Phoned A O and they then gave me the contact details of stoves . Stoves came out on the Wednesday meaning we had takeaways from Saturday until Wednesday so much for our new cooker . The cooker needed two new thermostats for both ovens ... unacceptable

Good strong gas cooker, had same make 30'years so hopefully lasts as long! The only complaint is that the grill is on or off no in between

Lovely cooker, now that it's fixed. An annoying problem where the front 2 hob burners wouldn't light when the oven fan was running. Stoves engineer discovered that 2 seals had been missed out during manufacture. My wife is over the moon with it now it's fixed. She's just cooked a ginger cake to absolute perfection and this cooker sure looks the business in our kitchen!

Its a Gas Cooker....