Piece fell off the appliance within three weeks of installation. Without the help of Dan's help from AO we could have been without an oven/grill over Christmas/New Year.

glass liners to doors with big gap means lots of muck gets caught inbetween hot air escapes from main oven when door closed so handles above become dangerously hot the glass liners to the doors are a loose fit and move when trying to clean the enamel lining is not easy to clean and soon gets a coat of grease after roasting meat despite the advert - the wire shelf supports are flimsy and the sliding extra shelf soon stop sliding when coated with cooking residue the electric grill is only on, or off no way to regulate as with a gas grill

We bought this oven in November 2014, we found that cooking time is almost double that of our old 10 year old oven, the top oven will not ignite so no use, shelves are fiddly to change. In short it looks nice but do's not provide good value for money.

We previously had a Stoves double oven which broke down after b14 yrs. We replaced it with another Stoves double oven. The grill on the previous top oven had an electrical element with various heat control, the present one just has an element that just heats up and either off or on, not ideal. The bottom oven settings are not right and you have to put it on gas mark eight when it should be mark six. Tested with two reliable thermometers and still low heat for the setting. The numbers on the dials are very very small and very hard to see for an accurate setting. Overallk very disappointed with the oven. Would have asked AO to take it back but we have paid insurance and also installation charge so would be deeply out of pocket. Not happy bunnies.

Ordered this oven back in August ahead of kitchen refurb. The main dislike of it and not sure if anyone else has experienced this but on occasions (not always) the lower oven handle on the main oven will get extremely hot and can be very dangerous with young children around. You forget about it and go to open it up and it is piping hot! Surely this cannot be right due to safety! So beware! Like others have stated, disappointed that no handle was with the grill. So not entirely satisfied with the oven.

Ordered this oven back in August ahead of kitchen refurb. The main dislike of it and not sure if anyone else has experienced this but on occasions (not always) the lower oven handle on the main oven will get extremely hot and can be very dangerous with young children around. You forget about it and go to open it up and it is piping hot! Surely this cannot be right due to safety! So beware! Like others have stated, disappointed that no handle was with the grill. So not entirely satisfied with the oven.

I have always been a great advocate of Stoves products, but my new ovens are poorly designed. My old one had the timer etc. At one end of the oven and both dials for the two ovens at the other. Sensible as the oven vents are in the middle. The new oven has a dial for each oven at either end and the timer etc. In the middle. Meaning lots of burnt hands. Very poorly designed. Not suitable for older people with fragile skin.

The oven door opens downwards leaving it as a trip hazard if you forget also it can give you a nasty cut on your leg if you catch the door as it’s quite sharp . The hob is ok nothing special Now the piece de resistance is the grill when you receive the oven it comes with a grill pan but no Handel so it’s useless unless you purchase it separately? also the grill is electric and not controllable ,just the one setting off or on you have to move the grill pan up and down the separate levels to achieve any sense of control also quite odd is the fact if you turn the grill on off switch the other way it starts clicking to light the gas ? I personally think it’s a bad design fault or a cheap fix