STOVES SEB602TCC OVEN - POOR RELIABILITY, POOR PURCHASE
1/5
My experience with buying from AO has always been very positive. The service is always efficient and the delivery excellent. We last purchased main electrical items in August 2019. Both developed faults and are now unusable. One of these items was the Stoves SEB602TCC single oven. On first impressions the oven looked great and we felt that it would cook well...until we tried to cook and the temperature seemed to be stuck at a high level. We had three engineer visits within the space of 6 months. Each time we were reassured it would be ok, but by February 2020 as Covid hit the oven stopped working AGAIN. Stoves sent a replacement which was a very positive move on the company's part. That replacement has lasted two years, experiencing faults in May this year. We haven't used the oven since. It has a five years parts warranty on it but when I contacted Stoves I was told that the callout charge would be over £130. As we have had such a bad experience with Stoves ovens we feel that it isn't wise to throw more money after bad. We shall be looking at another company. We did expect this oven to last longer than it has and are very disappointed. It'll mean that we have spent around £800 on ovens in the space of three years!
Ivan
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Ivan
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