Excellent product apart from one annoying issue...
2/5
I bought a Samsung RF24R7201SR_SS about a month ago (Feb 2022)
The quality is great, the design is stylish, it arrived well protected in the packaging, AO customer services have been very good, understanding and responsive.
I have owned Samsung American style fridge/freezers since they started importing them into the UK, they have all been excellent and all have been very quiet - just a slight hum when the compressor was running - hardly noticeable, even up close. Obviously the ice making operation has to make a noise when the ice making tray fills with water and when the tray empties ice into the ice bucket - that's all fine and expected.
There's only one issue that I have experienced and that is, when the cooling switches on and off, there's a lot of friction creaking and groaning, as the plastic ducting expands and contracts with many loud bangs numerous times a day, on occasions the noise is like someone has hit the appliance hard with a hammer. It's also loud enough to have woken me in the night. I thought this must just be a misfunctioning unit, something like a gasket was missed off during production.
AO didn't quibble at all and sent a replacement out, the replacement does exactly the same thing. It's loud enough to make people ask 'what was that bang'.
I can only presume this is a bad batch. I have owned well over 30 Samsung products over the years (appliances, TVs etc.) and every one has performed as I would have expected, so this appliance is a disappointment, it's not nice to have in the house.