Product is great was just missing a wine rack

The fridge itself seems really well thought out with some small touches that help. But that planning didn't extend to a wine rack which i really thought would be a given. The surface on the outside is easily smudged and shows up every single touch and be warned, that if you use a paper towel to clean it, it will generate micro scratches so the exterior won't stay looking nice for long. After spending hours staring at the inside of the fridge I decided that it really did need a wine rack and/or another shelf. It has space for 4 but only comes with 3. So searched using 5 major online spares companies but none even recognised the model which was a worry, so had no spares. So I called Fridgemaster, but it isn't Fridgemaster it's a parent company Called Hisense. Now they didn't actually recognise the model number either which gives me even more cause for concern as I have paid for an extended warranty. And no, they don't do a wine rack for this model apparently and have no idea how to go about getting another shelf. So all in all it's a worrying situation where they company doesn't actually exist despite claiming "We believe that manufacturers need to be there after the sale" and the parent company doesn't even know how to get spares. Kind of regretting this purchase now and concerned for any future problems. Look, water and ice dispenser is ok. But it does seem to throw ice around a bit and you will always miss some which will end up on the floor and water flows very slowly.

Just out of warranty and surprise its starting to fail for £800 you don't get much nowadays don't rely on the water and ice making facilities they don't last long

Bought from you on recommendation of your company, I have not been disappointed at all right from when order was placed to delivery both men were fantastic unpacked my American fridge freezer stood where it was to be stored until kitchen is finished and took away all the rubbish. I am so pleased with the fridge freezer it looks good it has water and ice compartment and plenty of room and the price fantastic only disappointment no wine rack with this f/f although there is plenty of bottle space in the fridge I explained that I won't be using the f/f for a while and was told it will be noted with the company when I start using it and if there should be any problems they will deal with it straight away. What more could I ask for thank you.

Excellent value for money and really stylish.

Really pleased with this purchase. There is alot of room in both fridge and freezer, plenty for my family of 4. Ice maker/water section has been a hit, bonus that it does not need to be plumbed in. Very quiet also. Would definitely recommend

Fantastic fridge freezer. I love that I have ice at the push of a button and it doesn’t need to be Plumbed in like most ice makers. We’ve worked out that I’m saving £208 a year on ice alone (I get through 4 bags a week!) There is plenty of room in both fridge and freezer, yes the ice dispenser takes up room but for me it’s worth it. I didn’t get a wine rack with it though so maybe AO need to mention that you don’t get what’s in the photo. Well worth the money in my opinion, my fresh vegetables and salad seem to be lasting much longer than they did in my old fridge too! The delivery team were top notch. It’s VERY big and we had to remove the front and kitchen door to get out in but they were very helpful and didn’t rush us. They were very pleasant too. Please measure your doors bertie you order to ensure that you can get it in, it was a close call even with the doors removed and it is a very big fridge freezer, much bigger than I thought it was.

Purchased the item and the front has several marks on the door, disappointed with this however the fridge/freezer works well and does what it should.