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    Customer Reviews - Samsung Easy View™ MC28M6075CS 28 Litre Combination Microwave Oven - Silver

    Customer Reviews - Samsung Easy View™ MC28M6075CS 28 Litre Combination Microwave Oven - Silver

    Samsung Easy View™ MC28M6075CS 28 Litre Combination Microwave Oven - Silver
    £178.33 Ex VAT
    • 28 Litres Capacity
    • 900 Watt Maximum Microwave Power
    • Dial / Touch Control Type
    • 6 Power Levels
    • Dimensions (cm) - H31 x W51.7 x D46.3
    4.5 / 5
    185
    45
    9
    3
    13

    Save your money Samsung bad customer service

    1/5
    Do not buy. Had it for a year and half. Registered it with Samsung. It has developed multiple faults. But no warranty after 12 months. Save your money.
    Gwen

    Buttons stopped working

    1/5
    Do not buy this microwave. I have been going backwards and forwards with Samsung about this. Like everyone else who has bought it, the buttons have all stopped working after just two years. This is not good enough for a product with such a large price. Samsung do not seem interested at all and just keep apologising that I feel this way but it is just general wear and tear. This is clearly not the case when you look at reviews, especially on the Samsung website.
    Chris

    Save your money

    1/5
    After two years light use of microwave feature only, the on button is no longer working. Having just read reviews elsewhere, it appears to be a common fault and Samsung appear to be disinterested. I now have the dilemma of pricing up a repair or buying a new microwave. Either way I am out of pocket. I certainly wish I'd chose another brand. Needless to say, I certainly won't be in a hurry to buy another Samsung product again.
    Penny Less

    Start button broke after two years

    1/5
    Bought this product from AO in May 2021. For the past year the start button has been acting up but still working. Today, the start button no longer works but all the other buttons are fine. Great that the other buttons work but it's useless if I can't turn the machine on. If you go to the Samsung website and read the reviews there, this microwave has bad reviews and it seems that about 2 years in, this same issue is happening to many others. Stay away. Now the microwave is out of warranty
    Michelle M.

    Do not recommend

    1/5
    Do not recommend. Many of the functions does not cook the food properly - too burnt, or undercooked. After a few months, while cooking the fuse will suddenly go (sometimes sparks inside on the back wall) and the unit shuts down completely. After that, the stop button stop working - will not stop when pressed so it has become impossible to interrupt/pause the unit. That is a big problem if you see food is getting overcooked you can't stop it until the timer stops. Samsung customer service is not helpful and warranty of one year is not long enough for all its problems.
    VMB

    Unusable after 2 years

    1/5
    OK for 2 years and then the panel buttons started not responding. This seems to be a really common fault with Samsung microwaves and it's now unusable as the 'Start' button doesn't work. Samsung refused to acknowledge any fault and AO are impossible to contact - avoid.
    Tom

    Samsung Easy View™ MC28M6075CS Combination Microwave Oven - poor reliability

    1/5
    I bought this Samsung Easy View™ MC28M6075CS 28 Litre Combination Microwave Oven in June 2019 and at first it seemed to work well. Unfortunately it only lasted just over a year and a half before it exhibited a fault. I phoned Samsung to get it repaired as it had a 3 year guarantee with it but was told they had no record of me registering it, although it isn't like me to neglect registering items. Consequently, as the on button wouldn't work, we had to buy another microwave to replace it. Our previous microwave we had for over 10 years and still worked. Unfortunately on purchasing the Samsung one we had given it to our son. I would normally think of Samsung electricals as being reliable but not in this instance. Certainly not the purchase I was expecting.
    Ivan

    Poor after care service

    1/5
    This product is very good when it works but known industry fault with control buttons and sadly AO take no responsibility for repair even when due to the comsumer goods act it should work for at least 6 years after purchase The 6 years is to curb land fill and products should be repair in stead AO as a company it would appear dont care about the after care shame
    Mr Cruddas