The washing machine was delivered by 2 careful drivers who asked me where to the leave the machine. They took away the old one and arrived when the said they would. The washing machine itself looks nice, spin is fantastic on it, when my washing comes out after the spin it doesn’t take long at all to dry. Haven’t used the dryer yet as I only use it in winter. The only reason why I have given it 5 stars is because it is a little bigger than my last one but the measurements were the same.