Absolutely terrible. The drum went on the first machine after only a short period of time. Haier sent out engineers to fit a new drum but the grinding and banging continued, so had the machine replaced with the exact same model. After another short period of time, the dryer stopped drying leaving clothes wet after being on a full dry cycle for hours. Resulted in huge electric bills due to having to run the dryer twice to get anything dry. Part of the problem seemed to be water being dumped into the machine at the start of spin or dry cycles, something one of Haier's engineers said was a design function to clean the door which was absolute nonsense as it didn't happen every time and no other brand of washer dryer has this weird function. Then the dryer started jamming at 20 mins left on the cycle but kept drying for well over an hour with the machine becoming very hot to touch and had to be swtiched off at the wall to cool down. The delicate wash function then started to jam at 18 mins and continued to spin for ages whilst displaying an error code stating the machine wasn't filling with water when it was. Then the door catch started jamming after cycles had finished and had to be released manually using a screwdriver. Had two engineers out via Haier who checked everything on the machine and couldn't find anything wrong with it. Thankfully AO were very helpful and got us our money back, took away this machine and replaced it with another brand (not Haier) machine that we're very happy with.