Had to replace first fridge as cheap plastic corner on bottom of door caught in the hinge tearing the metal edge. It also had to be on full to keep cool enough. Second fridge was installed but that wouldn't even turn on. Third fridge was delivered same problem wouldn't even turn on dead as a dodo. Moral of the story is don't buy a hotpoint. Utter and total rubbish.

Cheap plastic edges on corners of door got caught on the bottom hinge jamming the door open. After getting it un jammed it had also damaged the metal edge. Had on full power but not keeping cool enough. Now having to wait for an engineer .Apart from the problems its a very roomy fridge.

If you need to switch the door position so that it opens right-to-left, then prepare yourself for an absolute nightmare. The holes where the screws are meant to go are full of a kind of insulation foam and it takes a lot of force and patience to get the screws to bite properly. Honestly it took me over an hour just to switch the door over. I've installed fridges and dishwashers before so I am sure this wasn't 'user error'. The instructions are shockingly poor and do not contain any written explanations whatsoever. The quality of the fridge itself is not too bad but you really do get what you pay for. The plastic grill at the bottom of the fridge is very fragile. I wish I had gone for a higher quality brand.

Reasonable size, and the auto defrost works well. However the door doesnt sit well due to flimsy hinges with zero adjustment. Annoyed that i didnt notice this sooner as ive had the fridge a while, would certainly have sent it back. My options now are £30 on a new set of hinges in the hope theyre better, or forking out for another fridge... Two stars is probably generous.

I was very pleased with this integrated fridge. So much better layout than old one. Ordered and delivered hassle free. Thank you.

First one delivered didn't work and we had major issues called out Hotpoint who after a number of weeks gave us a code to replace it via AO also the leg on the unit was snapped on installation and the fridge was unsteady (poor fitting) - AO second fitting crew were awesome - replacement Hotpoint is working great

The product is fantastic. However, the installation is not performed in a professional manner.

fulfilled our expectations