I liked the look of this black machine with red display in the website and the real machine is just as striking. Fitting the cutlery tray was pain, with no useful instructions given. I am not sure now if it is right - it is on such a slope that things roll off it. The cutlery basket comes with a top that holds each item separately, but on the first attempt at loading it three things I wanted to wash would not go through the holes, so I removed the top. Then I found the holes in the side were so big that spoon handles went through them. and could jam the spray arm. I retreived the basket from the old machine and used that instead. The spaces in the bottom shelf are a bit wide, so care is needed balancing small objects so they don't partially fall through and jam the spray arm. Apart from that, it is doing a good job. Everything has come out clean except when the spray arm got jammed. It is very quiet. The eco program is so long it is really only useful overnight.