I agree with another review re: the hob pan supports- these are a poor design, especially seeing as I have had a Hotpoint cooker in the past which had good pan supports that would allow both round bottom and flat bottomed pans to be placed over the hobs. The current pan support on model HDM67G9C2CCB/UK does not allow any round bottomed pan or even a small flat bottomed pan to be placed safely on it without the risk of them tipping over to the side. I nearly had a fire the first time I used a smallish pan yesterday. They should be replaced by the manufacturers with an appropriate or the older design. Unfortunately, I am unable to find a replacement for them of the correct size. It is a pity that the cooker seems fine otherwise, except for this thoughtless design feature.

A very disappointing cooker. Very flimsy hob supports, pots and pans rattle and slide as the supports are so thin and uneven (have a gap between the middle bit and the rest). Lots of steam comes out of the vent when using the oven, that steam turns to water, so you end up with lots of water on your hob when using the oven. The light in the oven can’t be turned off which is such a waste of energy. The cooker can’t be positioned close to the wall so you end up with a gap.

A very disappointing cooker. Very flimsy hob supports. There is a lot of steam coming out of the vent when using the oven which then turns into water, and you end up with a hob top full of water. It’s not possible to turn the oven light off when the oven is on, which doesn’t seem very energy efficient. Also, with this model you will need to allow for a gap between the cooker and the wall, which I didn’t expect. On the plus side, the fan oven cooks food very quickly.

Usual good service from AO but this product is terrible. Oven works well but the gas hob is a pain to use. The ignition works every time but I have to hold the gas control button in for quite a long time while the thermocouple works. I have used gas hobs all my life and have never experienced one as useless as this one. The engineer has changed all the thermocouples to no avail and now I'm stuck with an appliance I detest. Hotpoint, pay top price for sub standard gear.

I purchased this cooker to replace an existing Hotpoint one. Very disappointed not as good as the previous one. Firstly the glass lid does not sit very well and rests on the hob pan supports, it has rubber stoppers but they do nothing as they are no where near the supports. Secondly the hob pan supports have no slight indents to keep the pans in place I find they slip easily and that I feel can be dangerous. I am going to contact Hotpoint directly to see if this is normal. I wouldn’t buy again.

Awkward one, cooker, in day to day use now is fine, however I asked if the lid could be removed in case we did not want it on, was told yes we could. However when it's removed, also take out a safety device, part of the lid hinge, which stops gas flowing into the hob... Also did not realise it did not come with the bayonet gas hose. Luckily fitter had a second hand one with him, also no cable, again was sorted but no mention of it. The lid was not dead centre, about 7mm offset to one side, this meant it would not open and fit between two high cupboards when open so had to have it removed and pay got get the safety valve sorted. For most if you want a lid fine..

Unfortunately the oven trays that came with this oven did not fit. 10 days later I’m still waiting for trays to be sent so still unable to use the oven. The hob works fine and I have no complaints with that. However overall my experience has been far from satisfactory. I appreciate this is not ao’s fault more a fault with hotpoint.

The cooker itself is very good, and works as described with no issues. However, these cookers normally have an overhanging top panel at the back to allow for the cooker to sit against the wall, but leave space for the gas pipe and hose connection behind. This cooker doesn't have this, which means it sits about 40mm away from the wall, and protrudes 40mm in front of the cabinets either side. Rather disappointing actually, but I was in desperate need of this as a replacement so have had to work with it.