This machine did not have enough height to put my dinner plates in and I have 2 different sizes. On the top tray to make way for the cutlery tray I could not fit in my latte mugs nor could I put a wine glass in it.

Cannot comment on the product yet. Faulty water heater on a brand new appliance - trying to arrange a replacement has been a nightmare.

Don’t no you never fitted it. I paid the £30 for fitting.

DO NOT BUY The only reason I bought this dishwasher is because we were desperate and I couldn’t get the Bosch one I wanted as it wasn’t in stock. So, after hours of trawling through the internet I thought that this Samsung one looked really good for the price. It arrived and looked great, lots of programmes which made sense, once we had deciphered the poorly proof read instruction book. (This should have rung warning bells as Bosch and Siemens instruction books are pretty much perfect). Then I went to use it. I pulled the drawers in and out a few times and felt the middle one didn’t lineup properly unless you jiggle it, worse when it’s weighed down with crockery. The bottom one also got stuck and came off it’s rails when trying to get it in. I started to load it and could not find a sensible way of fitting mugs and glasses into the top basket. The angles and depths of the ‘shelves’ incorporated into the baskets, are not big enough to fit glasses and cups on without them sliding off. The prongs in both baskets are too close together and you can’t fit different size plates and bowls in without removing everything and reloading it every time you add some crockery. I’ve also discovered the problem other reviewers have commented about, which is not being able to fit plates in the bottom with pint glasses in the top, unless you do some complicated manoeuvring of the shelves, this still didn’t leave the plates clear of the impeller. How absolutely ridiculous. Also, the cutlery tray at the top is just a gimmick. It is really fiddly to fit all of the cutlery next to each other and isn’t grippy enough so cutlery slides to the middle. It took me so long to load the cutlery that I could have washed it up faster. The 1 hour fast wash seemed great as all other wash cycles are really long, but it failed to wash the dishes properly and there was a lot of dirty water residue on top of all the mugs. The load was only lightly soiled as well. My final gripe is that the cap for the rinse aid compartment comes completely away. In all the other dishwasher I have had experience of using the ‘cap’ has been incorporated into a lift up flap that stays attached. I could see this new one going missing. Anyway, my husband is unplugging it later and I’d rather stick with my 10 year old Bosch that’s falling apart but still works.

Seemed very poorly built and the spaces for cups etc were very very small We had to return it because the door seal was coming off

An expansive mistake, machine broke after 5 days. AO refused to help, waiting for manufactor visit, could be a while though. Issue with leak sensor, should have researched more online.

We bought this as we have a big family of 5 and we needed a dishwasher as large as possible. So we opted for a dishwasher with the cutlery tray. Most of the cutlery comes out dirty 9 times on 10. You can't use the top tray for pots AT ALL, neither small pots as they come out dirty as well. Very disappointed about it. No worth the money. Next time we will spend a little more for a more reliable appliance.

Ive had this dishwasher for about 3 months now and I have tried all the different wash tablets/ liquid detergents and combinations of both and it still won't clean cups. Had a whirlpool before this one and never had a problem.... My recommendation is if you're going to buy a dishwasher..... Don't buy this one