After 2 years the capacitor blew, after 3 years the motor burnt out. Very dissapointed

Worked fine for a month and then nothing but issues, having to have an engineer out for a 2nd time as the clothes aren't simply drying, please avoid and spend your hard earned money on another product as this one is useless.

Had it for 18 months. Has always struggled to dry more than 3 towels or a few clothes. I persevered with it but today decided enough was enough and bought a 2nd hand normal dryer. Using octopus go tariff I want a dryer that will dry stuff in a couple of hours. Today after 7 hours my towels were barely any dryer than when I put them in. I’ve had a good look over it, nothing appears out of place, it just doesn’t produce enough heat to actually dry things. 1 load of washing would need to be split into 3 separate drying sessions. I’m not convinced these save money - it uses less energy draw but over a much longer period of time. So if it’s pulling 800w for 7 hours that’s 5.6 kWh. If a normal dryer pulls 2kw for 2 hours it’s 4kwh. I genuinely feel these cost more to buy and more to run than a normal dryer. Pretty gutting really as you think you’re doing a good thing buying an A rated product.

First dryer worked OK for a week before leaving the the clothes damp whatever the selected programme! After an engineers report Beko agreed to my demand for a replacement and that is working OK. The heat pump technology takes longer to dry the washing but is, apparently, cheaper to run. Too early to confirm that. However, I am now well satisfied with this dryers performance providing it continues to work properly! ao was very supportive and concurred with my demand and delivered the replacement dryer the following day after Beko's decision. They deserve a 5 star rating.

For me this was returned! I used once and that night could hear the machine humming! Had to switch off at the plug as inside smelt like burning! AO were AMAZING and helped me choose a different tumble dryer which they delivered the very next day at the same time as collecting this faulty one! Beko were useless! AO customer service is fantastic!!! They get 5stars from me

Purchased as was impressed by reviews even though people say it takes longer to dry,that’s why I have sent it back,had towels in for three hours and were still damp,if your a busy household and need things dry I think it will disappoint you,also need to be wary of garment ties with metal ends as these were getting caught in the door frame,AO were great with the return and the replacement I changed to,just like to say that ours was in drying room outside so don’t know whether that had a bearing on it’s performance due to the cold air.

Well, this was great until it wasn't. Stopped heating up after 4 months. Engineer condemned it as uneconomic to repair. Fortunately still under guarantee, but would not want this to happen just out of guarantee. Replaced by different brand. Hoping for better.

This dryer takes up to 4 times longer than my old 18 year old one, and the washing is still not dry. It is one of my worst buys.