Complete disappointment, having spent over £200 more on this product due to its apparent savings, I have now lost that money. After trying for weeks to get this to actually dry something, which is the purpose it was bought for, I have given up. Between trying to speak to Hisense and their warranty provider blaming each other, we are left with a manual air-drier. So I have bit the Bullet, contacted AO direct and taken the 55% refund for them to come and collect my 8 week old useless dryer and replace it with a standard condenser that I hope will do it’s job and just dry our clothes. Essentially I’ve paid £200 more for the one coming than I could have done originally but for a hassle free life not spent on hold to various phone companies I had little option.