The lights and fan work - the only positive things that we can say about this product. Purchased a Neff product for obvious quality reasons, but this is a very shoddy product. Looks and feels cheap, is very flimsy and is supplied with unclear fitting instructions. Finally, once fitted, and these units are actually very easy to fit, we found that the exhaust air was leaking out from the exhaust air flange plate. This is a very flimsy plastic plate held on by just 2 small screws and without any gasket! Think very hard before you purchase this product!

It is hard to believe that this is a Neff product. It has a very tacky and flimsy feel, appears to have cheap components and has unclear and misleading instructions. Had always considered Neff a quality brand, and until now that has been our experience. I would suggest thinking very hard before purchasing this item. In addition it is very noisy on full power and is not silver, as stated, rather it is battleship grey.

This cooker hood was purchased to replace the cooker hood supplied with my kitchen refurbishment from a different but well known manufacturer. Whilst the body of the Neff hood is the same (I presume that most manufacturers use the same case) this overall Neff product is far superior with higher quality and washable metal filters and a good powerful ( if noisy) fan. Control buttons seem robust. A satisfied customer.

Replaced old fan after moving into new house. Much improvement and fits well behind cupboard door. Instructions supplied were only picture based and took a while to work out the correct screws and pieces. After finally working out how to instal wasn’t too difficult but took a few hours. Is slightly noisy on top speed but would only use to clear severe smoke, so not really an issue. When cooking steak on a high heat using a cast iron pan, it successfully and quickly cleared the smoke. Decent upgrade if you are looking to replace an existing integrated hood. Took one star off for the lack of detail in the instructions.

Great item and easy to fit by following the instructions and having basic DIY skills. Good design for a required slimline installation and complements the kitchen fitted with other Neff appliances. Easy to operate and very efficient.

Overall the extractor is good. It does a great job of removing cooking smells, smoke, and vaporised grease from the hob below - no smell at all escapes to the rest of the house - and despite a relatively long vent run in our install, it pushes the air along admirably. The biggest downside is that it's quite noisy - I think some of this is the hard-edged transitions on the vent hose adapter causing unnecessary turbulence in the hose, but the motor is also pretty loud. Given the volume of air it moves some of this is unavoidable, of course, and I expect it'd be better if it were vented directly out the back through a hole in the wall. The other things are minor annoyances rather than real problems: - The installation to a wall was a bit of a pain. The wall plugs are a bit oversized and really needed an 8.5mm hole, not the 8mm they specified. There's a few places (adjusting the level on the wall-mounting hooks, and installing the lower two wall-mounting screws) where the unit itself gets in the way of anything other than a stubby screwdriver or a flexible shaft. The upside here is that the wall-mounting kit is massive overkill - it could support an extractor ten times the weight of this one. Our previous extractor was held in by four screws each side into the adjacent cabinets, this is practically welded to the wall in comparison. (Don't get me wrong, the install is still easily within reach of a normal DIYer. The unit plugs into a regular socket so in most cases you won't need an electrician.) - The controls are mounted in the middle of a sheet-metal panel, which flexes slightly when you press the buttons. It's not a real problem, it just doesn't feel as high-quality and robust as other Neff equipment we have and it could easily have been fixed with a supporting bar across the panel on the inside. - I can understand the unit not allowing the extractor to be turned on unless the hood is open, but there's no reason the light couldn't still be operated; it's a bit annoying that the light is on the same interlock circuit as the extractor so we have to pull the hood open if we just want to use it for a bit of extra illumination.

My previous NEFF cooker hood worked faultlessly for 30 years. I only replaced it , with another NEFF, because after 30 years it was disgustingly internally covered in grease. Hugely disappointingly, the nowadays relocated lights and fan settings switch panel at the front, held in only by a ludicrously flimsy couple of plastic clips, was already loose on opening the packaging, and the two clips broke immediately on trying to return it to its slot ! I repaired this stupidly under-engineered switch component with some silicon sealant and TWO SCREWS ! It then worked OK. Why didn't it have those two simple screws, or a much more sturdy clip, originally ?The hood now works fine, with good extraction, but my faith in NEFF as a quality brand is destroyed. How long will this one function ? not as long as its predecessor I'd bet . Do not buy this flimsy cooker hood - unless you are as handy as me with the repair of badly designed , laughably over-flimsy, components

It is ok the instructions not much use