Great looking product Lower energy consumption than our old condenser dryer Easy to empty the water and the fluff filter Only downside the drum doesn’t reverse rotate and towels and bedding end up in a ball

Bought to replace a condenser tumble dryer and the energy difference is staggering. The old one was pulling up to 2800W whereas the most I've seen this one use is 630w (but often lower). Much quieter than the old one and has the ability to control remotely although not really used this option as normally spin the dial. Having the water tank in the door is much easier to monitor and remove compared the old 'drawer' running the depth of the machine you had to carefully extract without spilling. Overall, extremely happy with the product.

Very good, seems to give off no heat at all, so the heat pump technology works well

Only used once but was more efficient than my previous model. Easy instructions to follow Easy to empty water collection

Appears good, uses less electric then my last one, but does take longer to try but I expected that.

Takes a bit longer to dry clothes than a condenser dryer as dries at a lower heat, however this is better for the clothes and the planet.

I'm really pleased with this and would recommend it to anyone looking for a heat pump dryer - great value compared to other similar ones. The only negative is the length of time for the drying cycle, but that's the trade-off for being more efficient. It has loads of drying programs, and I've found the most useful to be the wardrobe-dry whites and synthetics ones. I particularly like the clear water condenser bin being at the door; you can see at a glance whether it needs emptying. I'm glad I bought it.

The first machine delivered was faulty and did not dry the clothes beyond damp. Candy service refused to come out as there was no error light. AO customer service was excellent and interceded on our behalf, we had an engineer out the next day, and the machine was replaced the following day. In fairness, the new customer service representative from Candy was good too - just wish my husband had logged the name of the first one. Our replacement machine has only been used a few times. The first time the washing came out slightly damp, but subsequently it has worked well. Early days but so-far okay. The double fluff collection system is honestly a faff, but the door water collection facility that is visible, is helpful. I am happy we chose to have the same replacement machine, as it’s running cost versus the relatively low purchase price makes it very good value.