It says it holds a 10kg load but that is only for one setting the rest say 4kg is the maximum load.

Sadly this machine is a nightmare. Athough this is a large capacity machine only the cotton and ECO programs take this. The rest take between 1 and 4kgs which is not what you expect with a Machine this size. Drying is difficult if you try to dry a full load of cotton towels it takes 4 hours!! And they are still damp!! 4kg of mix and dry or dark colours it takes a couple of hours With energy prices as they are steer Clear. Had for 30 days had to return for a DIFFERENT machine…. Couldn’t get full refund so lost £80. But it was worth it to get this horror out of my house.

Barking mad design!!! Why put the container for the condensed water at the bottom right down on the ground? It need emptying around once a week. Further, the cover for the bottom area with the condensed water container is neither robust not functionally easy to put back - we now keep it off permanently. The controls are complex and not instinctive settings - I am at a loss to understand why so many options and variations are needed? It does dry cloths well all the same

At first it didn't fully dry the load (using the eco function) but a few loads later its seems to be fully drying them. I find the water collector being so low down and behind a door that clips off and has to be clipped back on again each time you empty it, really annoying. Apart from that it seems pretty good.

The drier works well, but there is no ‘low heat’ setting.

A little complicated with all the programmes - I just need a timer and heat setting for my needs. Machine seems well put together but only had it a month and 3 loads so far.

Easy to use, takes a while for a full load to dry but overall extremely happy with it. Would definitely recommend if you’re after a larger drier for a family of 5 or 6. Only downside is to empty the water it not a the top but the bottom. But we find okay

Fantastic service by all staff