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    Customer Reviews - Hisense BID75211BGUK Built Under Electric Double Oven - Black

    Customer Reviews - Hisense BID75211BGUK Built Under Electric Double Oven - Black

    Hisense BID75211BGUK Built Under Electric Double Oven - Black
    £299.17 Ex VAT
    • Electric Fuel Type
    • Electric Fan Oven Main Cavity Type
    • Electric Conventional Oven / Grill Second Cavity Type
    • 2 Cavities
    • Dimensions (cm) - H71.5 x W59.5 x D55
    4.7 / 5
    127
    32
    7
    1
    2

    Warning - does NOT come with mounting brackets

    1/5
    Beware - this built under oven does not come with mounting brackets - unlike virtually every other built under oven on the planet - and I have installed dozens so if you are replacing an oven that does not have brackets you can re use, you are in trouble. I originally thought the delivery guys had accidentally taken the brackets away along with the packaging but after a protracted phone call with AO and Hisense they confirmed that it does not come with the brackets - even though they are mentioned specifically on the product installation guide. The person at Hisense was useless and clearly had no idea what I was talking about. She suggested it would just hang on the 2 mounting screws which is obviously nonsense and then as a fallback said the brackets are an "option" but they don't sell them. You honestly couldn't make it up. The problem is that the brackets are next to impossible to buy separately because of course every manufacturer except Hisense includes them with the oven. I did find some in the end after 2 hours of googling and phoning around, and ended up spending £30 to spend on top of the price of the oven and had a 60 mile aborted round trip to install it. It's left me frustrated, cross and out of pocket. The oven may well prove be good - who knows, but I would never buy one again. Personally I htink AO needs to do a better job of assessing these products before agreeing to stock them.
    Karl Palmer

    Not what it claims to be

    1/5
    Bought this oven as is states it is a built-under model. It’s not, it is an eye level model so did not fit.
    Jane Stevenson

    Misleading information

    2/5
    As a professional kitchen fitter, I am used to built under double ovens being supplied with a fixing set of brackets to allow installation. When I couldn't find any brackets supplied I checked the installation instructions, they stated that this oven will fit inside a standard 600mm base unit. I have bad news. It doesn't. I had to construct a base unit myself out of materials I had on site and then lower it so that the oven would fit under the worktop. I have no idea how the oven will perform long term as it isn't being installed in my house but the technical data on this website needs to more exact.
    Chris K

    Good value at this price

    3/5
    Looks good, only came with two shelves (3 would have been nice), and no fitting rails for underneath to support it, I re-used my old ones. Easy to use.
    P

    Unhelpful instruction book

    3/5
    Nice looking but controls hard to read have to get down on my knees to see them the temperature reached light very small and instruction book not helpful no diagram of controls. Oven working fine though.
    Beryl

    Hisense nonsense

    3/5
    Oven delivered on time and in good order and works as it should Only 3 stars as cannot see the oven settings on knobs and no handle on grill pan...i should of read other reviews
    Simon Moffatt

    Double built in oven

    3/5
    Smart looking oven but very small and less cooking space than a single oven. Limited cooking functions but heats quickly and does a good job. For a very basic tiny cooker and grill for small family or single person this does the job.
    Bev price

    Installed built-under without the missing mounting pieces!

    3/5
    Installed as a built-under, lovely. However, this doesn't include any feet or brackets for mounting (as described in the installation instructions). Have noticed some hotter spots in the main oven in opposite corners, not ideal for an even cook. Also to note, we checked that we'd removed all of the packaging etc before we'd used it but one piece of blue "something" was hidden away at the top of the main oven and melted down the back :(
    Hazel