Warning - does NOT come with mounting brackets
1/5
Beware - this built under oven does not come with mounting brackets - unlike virtually every other built under oven on the planet - and I have installed dozens so if you are replacing an oven that does not have brackets you can re use, you are in trouble.
I originally thought the delivery guys had accidentally taken the brackets away along with the packaging but after a protracted phone call with AO and Hisense they confirmed that it does not come with the brackets - even though they are mentioned specifically on the product installation guide.
The person at Hisense was useless and clearly had no idea what I was talking about. She suggested it would just hang on the 2 mounting screws which is obviously nonsense and then as a fallback said the brackets are an "option" but they don't sell them.
You honestly couldn't make it up.
The problem is that the brackets are next to impossible to buy separately because of course every manufacturer except Hisense includes them with the oven.
I did find some in the end after 2 hours of googling and phoning around, and ended up spending £30 to spend on top of the price of the oven and had a 60 mile aborted round trip to install it.
It's left me frustrated, cross and out of pocket. The oven may well prove be good - who knows, but I would never buy one again. Personally I htink AO needs to do a better job of assessing these products before agreeing to stock them.
Karl Palmer