Made excellent coffee at first then broke just outside the warranty window. It was cleaned, descaled and cared for in accordance with the manual and Melitta washed their hands of it. Previous coffee makers from other manufacturers have lasted years and years. Very disappointed in the end

Very good machine with plenty of different recipes!

Really good coffee machine. I’ve used many brands over the years but this manufacturer trumps them all. Piping hot coffee and milk drinks, coffee strength differences that you can actually taste and a great software installation that runs the machine makes this an impressive buy.

Wow what a real difference proper coffee makes. It is a simple one touch machine that can generate any type of coffee imaginable. The quality and reproducibility is simply phenomenal and pleasure to drink each time. The dual bean caddy comes in more handy than I'd imagined allowing you to prepare drinks with different beans; and there is even a hatch for pre-ground coffee to be added The only gripe is the manual is not as obvious as you would like, but you are only a YouTube video away from finding out. It isn't the cheapest bean to cup machine on the market, but the extra luxury and convenience is well worth the cost.

Great tasting coffee and tons of different options. Very happy with the machine

This coffee machine is fantastic but there are a couple of things I would improve if it could. I chose this one because of the dual hopper (among other things). The idea being one for good strong coffee and the other de-caff. Whilst it will do that I think it's more geared up to dark and light roast. There is a slot into which I could add preground coffee though so I could buy ground de-caff. The buttons (which are screen buttons not physical ones) have to be pressed quite hard and that can be frustrating when trying to reduce strength or add water which has to be done quite quickly. Speaking of water it cleans itself more than a cat and therefore uses lots which then has to be emptied. The good news is that it makes really lovely coffee and the app allows you to connect and make recipes of your own and then send the instruction to the machine. It's relatively low maintenance and takes almost no setting up, no adjusting things or faffing about, just add beans and water and start then sit and enjoy. I feel harsh scoring four stars but it's not a cheap appliance and a blossoming market so I should be tough.

As others have said, it took quite a lot of getting right at the beginning - we had loved our Sage Barista machine but it gave up three times just into it's second year so we decided to buy a new one and go for a bean to cup to save time and messing about with our own milk frothing. Now we have the settings as we want them (there are lots of things to play around with!) we are enjoying our coffee a lot - and so much more than we did with the Sage (and everyone said how wonderful that was). This includes: - Hotter coffee (it can even be increased to be even hotter but we found the factory setting good and hotter than our last machine) - Being able to design our own recipes - how many shots of coffee, the strength of the coffee, the aroma of the coffee, how much milk - How quiet it is (we no longer wake up the household when we make a cuppa in the morning!) - Having fun trying a range of different coffees - Everything about it feels well built and decadent - Fast to heat up and make a brew - No messing about with using/cleaning milk steamer wands - Self-cleaning machine A few things we found a little different/frustrating at first: - Because there are two containers for the different beans, the side we use most often seems to run out very quickly (our old machine held a whole pack in one go but we now need to store a part-opened packet elsewhere) - The water tray seems to fill very quickly (the machine self-rinses - we have taken to putting a container underneath so it doesn't fill quite as fast) - The water tray is shallow and awkward to empty until you get used to it - The water reservoir seems smaller than our last machine, but it may just need filling more often because we're drinking more coffee (because it is so lovely!) - Just fits the space we have for it - it is really big - The lid to the milk container is very tight, so you have to develop a knack to open it Despite these things (which were teething problems and we have got over but for the price of the machine you'd want perfection), we absolutely love the coffee and would highly recommend.

Machine simple to set up and use, app is clear and simple also. The ability to change the temp of coffee is helpful, the only slight annoyance is we intended to use this for hot chocolate as well, however you can’t adjust the milk temp which at best is tepid.