Made excellent coffee at first then broke just outside the warranty window. It was cleaned, descaled and cared for in accordance with the manual and Melitta washed their hands of it. Previous coffee makers from other manufacturers have lasted years and years. Very disappointed in the end

Very good machine with plenty of different recipes!

Really good coffee machine. I’ve used many brands over the years but this manufacturer trumps them all. Piping hot coffee and milk drinks, coffee strength differences that you can actually taste and a great software installation that runs the machine makes this an impressive buy.

Wow what a real difference proper coffee makes. It is a simple one touch machine that can generate any type of coffee imaginable. The quality and reproducibility is simply phenomenal and pleasure to drink each time. The dual bean caddy comes in more handy than I'd imagined allowing you to prepare drinks with different beans; and there is even a hatch for pre-ground coffee to be added The only gripe is the manual is not as obvious as you would like, but you are only a YouTube video away from finding out. It isn't the cheapest bean to cup machine on the market, but the extra luxury and convenience is well worth the cost.

Great tasting coffee and tons of different options. Very happy with the machine

This coffee machine is fantastic but there are a couple of things I would improve if it could. I chose this one because of the dual hopper (among other things). The idea being one for good strong coffee and the other de-caff. Whilst it will do that I think it's more geared up to dark and light roast. There is a slot into which I could add preground coffee though so I could buy ground de-caff. The buttons (which are screen buttons not physical ones) have to be pressed quite hard and that can be frustrating when trying to reduce strength or add water which has to be done quite quickly. Speaking of water it cleans itself more than a cat and therefore uses lots which then has to be emptied. The good news is that it makes really lovely coffee and the app allows you to connect and make recipes of your own and then send the instruction to the machine. It's relatively low maintenance and takes almost no setting up, no adjusting things or faffing about, just add beans and water and start then sit and enjoy. I feel harsh scoring four stars but it's not a cheap appliance and a blossoming market so I should be tough.