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Accept & closeFreestanding fridge and freezer installation
Find out everything you need to know about our freestanding fridge and freezer installation service.
Our fully trained team will get your freestanding fridge, freezer or fridge freezer set up and ready to go. Find out what’s included in this service and what you can do to prepare for us.
What we'll do
We’ll get everything set up for you without any problems. Here’s everything we’ll take care of.
- We’ll unpack your new fridge or freezer before setting it up where you want it and making sure it’s level.
- Does your new fridge have a water dispenser? We’ll hook it up to a cold water supply for you. Make sure you check the manufacturer website to see how close the fridge or freezer needs to be to the water supply.
- Gone for an American Fridge freezer? Fine choice. They’re quite big, but we can remove their doors on most of them to help get them inside. We’ll reattach everything once we’ve got the fridge freezer in place. Just so you know, if it’s raining and we need to take the doors off, we might not be able to complete the delivery.
- Chosen Remove & Recycle? We’ll take your old fridge or freezer when we leave.
What you need to do
Before we arrive, there’s just a few things that we need you to do and check.
If you're going large with an American fridge freezer, you'll need to make sure there's enough room for us to get it into your property safely.
Make sure your old fridge or freezer is unplugged and out of the way when we arrive.
If the space for your new fridge or freezer needs a clean, please can you do this before we arrive.
There’ll need to be a 3-pin socket (a regular plug socket) within a metre of where your new fridge or freezer will be.
Once we’ve set up your fridge or freezer, you’ll need to leave it to stand for 4 hours before you turn it on. This lets the cooling gases settle.
What we don't cover
Here’s everything our installation service doesn’t cover.
- We won’t turn on your fridge or freezer because it needs 4 hours to let the cooling gases settle. Just don’t forget to turn it on later, unless you want your milk to be lukewarm.
- If your new appliance needs to be hardwired, please give our team a call so we can get this service set up for you.
- If you want a door reversal service, you'll need to book it in the basket or on the phone with our team. If you haven't ordered it, we won't swap the doors around.
- If door handles need attaching to your fridge or freezer, we’ll leave that to you.
- We’ll remove all the outer packaging, but we’ll leave any wrapping that’s inside to you. We don’t like to root around too much.
- We won’t make any changes to your property. We’re only here to install your new fridge or freezer.
FAQs
- How much does fridge and freezer installation cost?
Pricing for this installation varies, this can be checked when adding your product to the basket. Please get in touch with the team with any queries you have around pricing for the installation service.
- I need my fridge or freezer hardwiring – can you do this?
If your new appliance needs to be hardwired, please give our team a call so we can get this service set up for you.
- Will you fit the door handles on my fridge or freezer if they’re not attached?
No. We'll leave that to your or your tenant.
- Can you reverse the door?
We only have this service for certain models, you can check this on the product page. You'll also be given the option in the basket or when placing your order over the phone with our team if it's available.
- How soon can I have my fridge or freezer installed?
Installation is available 7 days a week, but this depends on your location and whether engineers are available. If you're ordering online, you can see which dates are available by adding a product to the basket and entering your postcode. If you'd prefer to speak to one of the team, we'll be happy to discuss availability with you over the phone.
- Can I add installation after ordering?
Yes, you can. But this might affect your delivery day, as it depends if any of our engineers are available. You can add installation up until 2pm the day before your original delivery date. Please give us a ring to get this sorted for you.