Very simple to use, installed for an elderly couple who didn't want the digital or touch controls, so this is perfect. Gets hot very quick too, almost instantly.

It’s reasonable price. Although it doesn’t heat up so fast. But it does the job.

I have had two hobs with touch controls fail a month after guarantee finished, so let's hope this works better

Arrived with a small fault but AO replaced the very next morning and you can't ask for better than that. I've used so for household goods for years and no plans to stop using them. Well done

Arrived on time, good value, I installed it in 45 mins. Didn’t appreciate ao.com trying to flog me insurance as part of their aftercare service or the number of marketing emails post purchase

Just what it said on the tin !

Within 2 days hob rings had marked and no clear instructions given either before or with purchase about precise saucepans to use. Disappointed.

Ensure the current worktop recess is big enough for the new hob. If it isn’t, there is no guarantee the installers will be able to increase the size of the recess. I did phone AO a few days before delivery to tell them the current recess was too small - they said the installers would be able to adjust it. But on arrival, they did not have the adequate tools to make the pretty straightforward adjustment to the recess in my standard-size worktop. They had to take the hob away and cancel the order. I had to re-order and used my own electrician to fit the hob. Electrician discovered there was a lead missing that connects two of the terminals in the hob itself, so he had to fashion one himself. AO did give a full product, delivery, and installation refund, no quibbles, so that’s great service. Hob itself seems to be working well and looks great, but its early days. Moral – tread carefully with the AO installation option.