Thank you AO engineers and customer service - brilliant!
5/5
I looked at both cookers, removal and installation services for my 93 years young Mum when her cooker developed a fault and had to be disconnected in an emergency. It was the day before I went on holiday so not only did everything have to be arranged in a hurry, but the access and installation had to be carried out without me being there to supervise. AO we’re brilliant. They had the cooker I needed in stock, and then arranged and carried out everything to plan. There was a slight hiccup as a neighbour of my mother’s thought that the job hadn’t been done, but when I spoke to customer service they were incredibly helpful. They used photographs of my Mum’s taken by the installation engineers to describe her kitchen area around the cooker, so that I knew, even from where I was in New York (!) that all had been done as asked and the cooker was now installed and working. Thank you AO.