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    Customer Reviews - Zanussi Z816WT85BI Washer Dryer White

    Customer Reviews - Zanussi Z816WT85BI Washer Dryer White

    Zanussi Z816WT85BI Built In Washer Dryer - White
    £699.17 Ex VAT
    • 8 Kg Wash Load
    • Manufacturer Warranty Domestic Use Only
    • Delay Timer
    • Reverse Action
    • Dimensions (cm) - H81.9 x W59.6 x D55.3
    4.7 / 5
    146
    26
    2
    0
    5

    Terrible quality and design

    1/5
    Small items get stuck in the lint trap, won’t unlock to add an item shortly after starting despite no water in it yet, beeps far too many times, and broke after less than 2 years.
    Allen Putzig

    Broken dryer after 3 years

    1/5
    Always had a problem with drying clothes. Either over drying or not enough. Had to buy a new iron as all the clothes came out very wrinkled due to over drying. Now after 3 years of use the dryer stopped working. It can still dry clothes but takes about 6 hours, not great to say the least. Disappointing considering the price point. My previous washer dryer worked for 8 years with no problem at all and I didn’t need to iron as all the clothes came out nice and soft. Tried calling Zanussi to schedule a repair they are not replying. Poor customer service in addition to a bad appliance.
    Ksenia

    Disappointed

    1/5
    Not a patch on my previous Zanussi washer/dryer. Takes so much longer to achieve the same results.
    Colin

    Got a bad one

    1/5
    Had to send it back because water was getting into the drum when it was supposed to be drying- things came out wetter than when they went in!!
    John Deacon

    Pity, wash was excellent.

    1/5
    Wash programs very good, pity we got the runt,the drying cycle did not dry.Top got hot, glass did not, returned.
    Chris Page

    Fairly priced but not enough time saving options

    3/5
    Good value for money but no time saving options on wash loads, which means most washes are 2.5 hrs and above. Not ideal when trying to save energy.
    Sandra P

    Wash cycle good, dry cycle is loud, too loud!

    3/5
    Just 4 uses so far, 1 week in. The wash cycle is as quiet as expected but the drying cycle is loud! It sounds like the drain pump is constantly whirring and it makes a monotonous beat throughout the whole drying cycle, which can be very long. I was hoping this would be suitable for night time use in my flat but sadly it won't be. The AO team have otherwise been good so far. The delivery men deserve a lot of credit, very hard working and friendly.
    Adam de-Ste-Croix

    Pros and cons but overall decent

    4/5
    If you have a Howdens kitchen this is one of the only models that fits (avoid Hoover that doesn’t!) so after initially ordering the Hoover then this, we had high expectations. Pros: extremely quiet, the flexi time settings - I can do a 90 degree towel/bedding wash in an hour, lots of different settings so overall impressed and it runs rings around it’s old Lamona (Howdens) predecessor in our kitchen. Cons: the dryer and I hate to say it as I had such high expectations after reading the reviews but there’s only one setting for 2:32 hours which in the current economic climate isn’t feasible for us so I give it 1 hour max then turn the dial to the top to stop it early (top tip haha you can do that on any cycle! - I suppose another pro) and when I did let it run for 2:32 with a light bedding load it came out boiling hot and damp so if you’re only spending the extra £ for the dryer feature like we did (tiny kitchen, no room for separate dryer and small house so no room really to air bedding & towels) maybe consider if you could sacrifice an extra cupboard for a dryer! Also worth noting if your knowledge of appliances is slim to none like me, you don’t need any extra water pipes or anything, as far as I can see and understand both the washer and dryer work from one pipe at the back (I struggled to find one info on that online - maybe it’s obvious?!) All that said I think a 4 star rating is fair, I was going to knock off another star for the delivery as we were messed around and I wasted a precious days annual leave where AO stood me up and I think it was quite poor how nothing was offered as an apology - even a 5% discount or small voucher would have been nice but anyway! Hope that helps someone as I scoured the net for all this info!
    Sophie Durban