Cooker itself is great but it came with a dent and scratches on . A new piece was sent out , it was the wrong part (plastic for a dishwasher). I am still waiting for the correct piece! Unhappy to have to be spending time on endless telephone calls and emails containing photos etc.

Garbage, seals on the front went in the first 2 months, the SMEG contract out support and had the rides unhelpful service from both SMEG and the contractors. The cast iron hobs started scratching and look terrible. Had a hotpoint cooker for 11 years it to have the fan go out, SMEG are terrible poor quality over priced. AO where so helpfu l and many thanks to them.

DO NOT BUY THIS OVEN. We've had it for about 5 months now and it is awful. The main gripe is that the fan doesn't shut off when the oven is off and it goes on when the grill is on, then runs for 20min when it's off. The kitchen is a noisy racket. There is a nasty rattle also that never fails to annoy when the fan is on. Additionally the burners aren't laid out right and you're always juggling pans around on the stove to try to get the right heat for the phase of cooking you are doing. Which? got it completely wrong then they gave this oven a top review, which we referred to when buying. Zero stars except that it looks good, but it looks as if I have to provide 1 to get the review to register

Had it for two months now and seriously regret buying this model. Mainly because of the oven being an absolute hit or miss when it comes to temperature. It doesn’t heat the oven evenly. It doesn’t heat it to the temperature set The fab stays on for absolute ages after switching it off The cooker grills are a nightmare to clean. The gas knobs come of very easy. Would love to send this one back. Worse oven we have ever had.

With in 3 weeks i have been through 3 cookers now we are waiting for our 4th one to arrive fingers crossed this one works, the first one was admitting orange/yellow flams on all burners and the oven packed up after 20 days, 3 Ao engineers and one smeg engineer came out failing to fix the problem, AO finlly deciced to replace it for the 2nd one where the AO installers eneded up damging the side of the cooker leaving 3 medium size dents and i dont know how but they also managed to bend all the feet on the cooker the worst part was how they tried to hide the damage by leaving the blue protection film on until they pushed it to place i was lucky that i was watching them and noticed the damaged. So i was back on the phone AGAIN to AO with another wait time of 40 min wasted as they had failed to call me back to arrange collection/delivary date...7 days later the 3rd cooker has arrived and this time me and the engineer checked it over for any damage before installation once it was installed the engineer turned the oven and we herad a bang and the power went out tripping the RCD switch the engineer arsured me its just a blown fuse in the plug after replacing the fuse we turned on the oven again and did the same. I can't express how fustrated i was by now i'd have to AO again and waste another 40 min in the cue but yet if you call sales the waitime in only a few seconds LOL. customer service then told me they were out of stock and that it would be back in stock on the 28th Sept where AO would call me and arrange a new delivary date for the 4th cooker...you guessed it NOOO call back so called them today only to be told there very sorry but they are out of stock again and will be bk in on the 7th Oct.....they had stock yesterday tho :(

Nice cooker but no space at back for gas connection

Used it twice and every time I use oven it keeps switching off. May have to call someone

Very disappointed with the service & product , original delivery broken, aol not at all proactive to correct or finalise the contract/ order- very disappointing