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    Customer Reviews - Smeg Concert SUK61MX9 Freestanding Dual Fuel Cooker - Stainless Steel

    Customer Reviews - Smeg Concert SUK61MX9 Freestanding Dual Fuel Cooker - Stainless Steel

    Smeg Concert SUK61MX9 Freestanding Dual Fuel Cooker - Stainless Steel - Needs 2900KW Electrical Connection
    £815.83 Ex VAT
    • Dual Fuel Fuel Type
    • 1 Cavities
    • 4 Burners / Zones
    • Multifunctional Main Cavity Type
    • Dimensions (cm) - H91.5 x W60 x D60
    4.4 / 5
    47
    12
    2
    1
    5

    Grear dual fuel cooker

    5/5
    Really well built with cast iron fittings on the top and a very large oven. Dual fuel is great - all the 'cookability' of gas for the hobs and a very even temperature electric fan oven. The other advantage is that it only needs a normal 13 amp electricity connection rather than a specially wired cooker point.
    Christian Noll

    Great cooker

    4/5
    One of the side panels is bent but we are dealing with AO for this and have confidence they will resolve the issue but the cookers functionality is brilliant and looks so stylish
    Kelly Adams

    VERY POOR CUSTOMER SERVICE.

    1/5
    With in 3 weeks i have been through 3 cookers now we are waiting for our 4th one to arrive fingers crossed this one works, the first one was admitting orange/yellow flams on all burners and the oven packed up after 20 days, 3 Ao engineers and one smeg engineer came out failing to fix the problem, AO finlly deciced to replace it for the 2nd one where the AO installers eneded up damging the side of the cooker leaving 3 medium size dents and i dont know how but they also managed to bend all the feet on the cooker the worst part was how they tried to hide the damage by leaving the blue protection film on until they pushed it to place i was lucky that i was watching them and noticed the damaged. So i was back on the phone AGAIN to AO with another wait time of 40 min wasted as they had failed to call me back to arrange collection/delivary date...7 days later the 3rd cooker has arrived and this time me and the engineer checked it over for any damage before installation once it was installed the engineer turned the oven and we herad a bang and the power went out tripping the RCD switch the engineer arsured me its just a blown fuse in the plug after replacing the fuse we turned on the oven again and did the same. I can't express how fustrated i was by now i'd have to AO again and waste another 40 min in the cue but yet if you call sales the waitime in only a few seconds LOL. customer service then told me they were out of stock and that it would be back in stock on the 28th Sept where AO would call me and arrange a new delivary date for the 4th cooker...you guessed it NOOO call back so called them today only to be told there very sorry but they are out of stock again and will be bk in on the 7th Oct.....they had stock yesterday tho :(
    S Khan

    Great cooker

    5/5
    Really like this cooker as not got full electric connection in my kitchen only 13 amp socket. Love the electric oven with all the choices of heat source. Cooks cakes wonderfully. Highly recommend.
    Tony

    Beautifully thought out dual fuel cooker. Love it.

    5/5
    Really wanted the Smeg electric double oven but settled on this single oven instead. This electric oven is huge, so happy with this purchase. The gas hob is beautiful stainless steel, so easy to clean like my last smeg, and comes with a few extras like Wok stand and smaller pan stand which was a nice addition. But the best thing about this cooker are the stainless steel control knobs, I personally love these to other cooker plastic knobs and once you get used to them so easy to position on the right settings. Also so easy to clean because I pop mine out for when I do a deep clean once in a while . Also like I have the option to have legs with covered panel or out for ease of cleaning, I drop everything down the sides so annoying but now can easily clean under and around. For me a brilliant product and perfect for my needs. Did I mention how stylish this cooker looks :-)
    Julia

    Pros and cons

    4/5
    The cooker comes with 1 shelf and 1 grill tray which was disappointing. I really wish there were 2 shelves included as had to buy others. The instruction manual doesn't have information on the signs for the oven but these are easy to look up online. Overall, it works well once grill, standard oven, heating with fan etc are understood. Gas has varied speeds for frying/boiling, but not "very slow" cooking.
    Home cook, London

    Best oven we have owned

    5/5
    Outstanding product. Wasn’t sure about duel fuel but won’t look back now. The oven is so easy to keep clean just add water to the bottom and turn on then wipe out. Fits in perfectly in the kitchen the most easily adjustable legs I’ve come across, the extras such as the skirting for hiding of the legs add a nice touch. Food cooked doesn’t come out dry like it used to in the old cooker. Massively impressed well done Smeg. The only down side is I would have liked a second shelf so I could remove the grill pan when baking but a small thing in it all.
    Phil Harding

    Superb Cooker

    5/5
    A great looking addition to our kitchen, the 60cm dual fuel Smeg cooker has an enormous single oven that has lots a features still being explored. The fan oven is an improvement over our last cooker, and the gas burners are easy to regulate for fine control. Being able to stow trays and sheets in the underneath compartment is a really good solution. The stainless steel finish is stunning, although it does show marks - these easily come off, and don’t worry me. The timing and programming is a bit fiddly so I had to work it through a few times. The manual that comes with the cooker is much too brief, so I chose to download and print a more extensive version from Smeg’s website - I would expect a better manual for this quite expensive cooker.
    Peter Jordan-Turner