Ordered this on Saturday. Delivered and installed on Thursday. Woken up Friday morning by a loud constant clicking sound and some of the LEDs on the clock not lighting up. Unable to return as it was opened (how else would I find out that it’s faulty if I don’t open it?) Still waiting for a confirmation message regarding engineer visit. Please also remember it comes with no gas hose or power cable!!! Overall: looks great but not very robust and kind of flimsy and “rattley” Hopefully no more disappointments in store.

Had this for a couple if years now. Not the best quality, oven temp is uneven, the red plastic on the lights for the oven have disintegrated and the knobs are loose. On the positive side the grill gets really hot. However the top oven does not regulate a temperature very well. Overall pretty poor value for money.

Product looks good but unfortunately door to main oven opens by itself when it gets hot. This has happened since being installed a few days ago I have only used oven twice but hoping technician will be coming soon to resolve. It is potentially dangerous and could burn kitchen cabinet next to oven.

Lovely Cooker, but main oven door badly scratched and stinks of burning every time i use it.

Purchased this cooker at the end of last year after spending quite a long time researching to find the best product within the price range I was initially pleased with the look and finish but found the shelf positioning in the main oven meant that I couldn’t use all 3 shelves unless using shallow trays so not sufficient for cooking a family roast for instance A couple of reviews had mentioned that the lowest hob setting was not low enough and I too have found this to be the case I decided it was worth spending a little more to get a better quality finish as there were comparable products with a lower price point- however the stainless has tarnished, the hob position indicators have come off when cleaned and when you take the glass out of the top oven door it won’t stay open so replacing the glass once cleaned is quite precarious It has not lived up to my expectations on design or ease of use I don’t find it cooks evenly either So sadly I wouldn’t recommend this product

Hob is slightly annoying as you have to hold the flame for a few seconds otherwise the flame goes out. Only used oven once so far- smell was awful- hopefully this will go. However it did heat up very quickly compared to our old oven.

The product is ok, the service which I got was really not to the standards I was hoping from AO. I was a first time customer purchasing the product and the service I got was really below the standards that AO sets. I had 2 failed delivery and the installation wasn’t carried out as I was told that by the engineer that they couldn’t install due my pipework issues. I wasn’t even given any other explanation or any other alternatives. We just wanted to get new cooker and have it installed by AO. I had to find private installer and that cost me more that installation I paid AO for. I am really not happy and not sure if I will shop at AO going forward. Sorry.

It is a great cooker. It cooks thoroughly and evenly. Cleaning is pretty easy except the front of the hob where there is a 3-4mm gap that catches food, accidentally I think. But small price to pay for the cooker. I recommend it to you.