This hob looks great, and works well, but there is a knack to igniting the jets. The instructions say, push down, turn and hold down for 2 secs. I was doing this, but mostly the jets went out when I let go, even when I held it down for 10 secs. However, I now know there are two levels to pushing down. So to light this jet you have to push down an extra bit to make sure the flames 'stick'. It's not hard to do, but the instructions don't explain this, so I had a frustrating first week trying to ignite the jets consistently.

Good efficient oven but disappointed it only has one shelf and no tray in the grill pan. I've had to buy one online

Burner crowns / skirts got tarnished after only a couple of uses and it is impossible to clean - we tried every cleaning product on the market. Contacted Smeg who advised that I can buy replacement parts!

..they just slide off. Two of the three in my household have been burnt by pans sliding off our new Smeg S64S hob. Its fine with Le Crueset etc, but with light pans its dangerous. You need to hold the pan at all times. It looks good, it lights fine, it's quiet, but if i hadn't already paid to have it installed and our old one scrapped, i would send it back.