Be aware that some Richmond 550e cookers (including mine) purport to have a safety feature which has been knowingly disabled by the manufacturer. The ceramic hob has a 'hot' warning symbol, but this does not illuminate when the hob has been used. After correspondence with Stoves, I have discovered that this is not a fault but is deliberate. The 550e model is no longer fitted with the relevant warning bulb under the glass. The manufacturer has used ceramic hobs with the warning symbol still present, making it appear this feature is still included. Neither sales information, packaging, user manual nor Stove website give any indication that this might be the case. Not only does this seem shoddy practice, but it clearly has the potential to be dangerous. I have raised the above issue with the manufacturers but despite ongoing email correspondence have yet to receive a satisfactory response.

We have had this cooker for about 3 years now and I hate it! The knobs constantly pop off - it is very poor quality, the glass surface marks and now the heating element has gone. It has grooves and cracks in all the wrong places making it difficult to keep clean. I really regret my purchase.

The cooker lovely, but only having it in place for a hour the main control for the main oven came off in my hand, so the engineers came back out on a Sunday evening and told me it was a replacement needed, i just cannot understand why it took 5 days to organise and im still only just getting my replacement cooker tomorrow, so its been an interesting week cooking either in slow cooker or just the hob or top oven, so in told i have been left with a faulty cooker for 9 days

Not very well designed lid increases the depth significantly making it too deep for most surfaces had to remove it to make it fit generally seemed a bit crude and old-fashioned felt more like a cheap cooker than an expensive one

Oven is really good, one of the rings didn't work when it was installed and a 2 week wait for the engineer, hope it will be fixed soon

If you need a 55 cm cooker for limited space All electric e550. You a do well to beat this. Does everything you need plus looks great.

The cooker looks great and cooks well. However, the oven doors get very warm and care should be taken by anyone around it

Nice looking cooker but smaller oven than my last one,,, I don’t mind as there’s only 2 of us