Product was NOT as advertised. AO.com would NOT allow a free of charge return. DISGRACEFUL!

Very disappointed with the grill pan arrangement. There is no grill rack in the grill pan. Instead you are expected th use a shelf rack. This is neither practical or safe in my view. Our previous Bosch oven which was only 6 years old had. Grill pan with rack so don’t understand why this would no longer be supplied. Would not recommend for this reason. The main oven is fine.

Bought this to replace our AEG which had served us well for 12 years. Very disappointed with this oven and regret the purchase. The interior is grey which we hadn’t really thought about when we bought it but what we have found is that it shows every single mark and is absolute nightmare to clean. Bosch say that you can wipe it out with hot soapy water which is definitely not the case. I have tried wiping it after every use and it doesn’t remove stains. I have left Oven Pride cleaner (normally swear by this stuff) soaking on it all day and the stains remain despite scrubbing. The grill is so slow to heat as well and the racks are awkward which means I am constantly burning my hands. Actually contemplating having to replace it after 7 months. It’s not fit for purpose. Do not buy.

Have had this oven 5 months now Can’t complain about the way it cooks, seems to do the job fine My issue is how stained it is. From the beginning the sides have been ruined. Nightmare to clean. Totally regret getting this. When I contacted Bosch was told to unscrew the racks at the side & use washing up liquid & water. Yeah right.

Had this oven for over a month, agree with others about the timer, far to quiet & alert only last a few seconds. The performance of the oven so far as good. However my main issue is cleaning the oven. It’s is heavily stained. Used the grill twice & spent over an hour trying to clean it still can’t get the marks off the sides. The main oven is the same. My last oven had self clean sides, this is all ceramic type marks heavily. So disappointed

Bought during lockdown when there was no possibility of seeing the appliance before purchase. 1) The top oven is tiny! Because of the design of the racks, it is very difficult to get more than one shelf in at a time. What if you want to cook 2 pizzas in there while you are using the bottom oven? And if you want to use it to keep some of your cooked dishes warm while, say, you crisp up your roast potatoes in the bottom oven, there's very little space. With a rack on the lowest level, you have only 10cm space above it, but you still have 4.5cm wasted space below it! It would have been easy to add a couple more shelf heights to the rails. Also, with all previous ovens I've used, the wire rack sits flush with the grill tray underneath - they sit on the same rail. With this oven, the rack sits proud of the tray, so the tray uses one rail and the rack the next one up. Ridiculous. 2) The main oven doesn't cook that evenly, as is claimed. Flapjacks, bread and duchesse potatoes have all come out browned on one side. 3) The timer beeper is soooooooo quiet! If you are in the kitchen with the radio on, it is super easy to miss the finish. Again, it is quieter than on any oven I've ever used. You could set the oven so it turns itself off after the required time, in case you miss the beeper, but this idea doesn't work. Do you want to leave your sponge in the oven for an extra ten minutes after the oven has turned itself off? Of course not, it will dry out. 4) All my ovens so far have had the great little timer where you turn the knob and in a flash you can set anything from 1 to 60-odd minutes. Superb! I was not looking forward to giving that up with the new oven as my parent's (different brand) has touch-sensitive buttons like this Bosch and it is a disaster. Fortunately on this oven the buttons are perfectly sensitive enough. But the system is less user friendly. When you've cooked your pasta for 10 minutes and it needs another minute, you select the timer and is automatically selects 5 or 10 minutes to start with (depending on whether you've used the + or - button). You have to press the button a total of 10 times to select 1 minute. Yes, you can set the timer to half-minute intervals, whoopee-doo, but it's too complicated. One the positive side, the oven does seem good quality, as you would expect. There aren't lots of complicated programmes, which for me is great. The selectors are fairly easy to grasp and the markings allow you to set the temperature quite accurately - I would say you could set degree by degree if you wanted to. You do have to look for the little marker on the side of the knob to get it accurate, as any parallax makes setting from the front difficult. Once again, a little tweak in design would have allowed the mark on the knob to be right next to the temperature markings on the oven, without having to look at it sideways. Overall, if you want two properly useful ovens, don't buy this. But if you just need a quality oven at a good price and can put up with some annoying niggles, get these while you can.

Ovens are good but handles and knobs are made from what looks like cheap plastic. Disappointing.

This oven didn't leave me amazed. Regular oven it worked. Did the pizza test and one side (the right) always cooks faster than other. Knobs aren't of quality as others have mentioned. Large tray included very light and thin. Oven door is soft closing... but grill door a little stiff. Oven is very large inside and grill is small. The cooling fan stays on for a while as others mentioned it does blowout cold air. All in all pretty average.