Brought this in Nov 2017. Had 3 call outs and people getting yh problem wrong so 3 days of my annual leave holiday wasted. They fixed it Thursday now it doesn’t work, elements aren’t getting hot! No lights. Customer service is in Philippines and absolutely completely useless all I want is a replacement or a refund as I now I cannot even cook my children’s dinner Sansung are despicable I will never buy a product of there’s again. Brought an expensive all singing all dancing so I knew it would work that was one of the worst things I could of done. My son had eating disordered and I have had to keep it quiet that it doesn’t work or he wouldn’t eat out of a microwave convectional oven again: utterly disgusted with the pointless calls and the lack of customer service

The first microwave had a mind of is own. Switched power off and on at random even if you were not using it, flashed up different cooking codes also. Purchased product Nov 2017. Rang shop where i purchased, one day over 30days would not do anything. Rang Samsung they sent out engineer who replaced circuit board. This made no difference, still did the same and more now also switched off while cooking. Rang Samsung again they sent another engineer, who after seeing the filmed evidence said he would report this back to Samsung. Eventually got my product replaced June 2018. So far so good, grills, roasts, microwave excellent, i have even made by own slim fry chips, yum yum. So, yes i would recommend this product, just be warned there could be a faulty batch or mine could have been a one off. Just be warned if strange things start happening and you microwave has a mind of is own, don't hesitate like i did ask them to replace it straight away. Oh forgot to mention the drop down door is a bonus can lift food straight out without any door in the way.

Quick and easy to use, makes easy work of cooking.

Instructions could be clearer but performance and looks make up for this. Excellent product and still exploring possibilities.

Excellent Microwave, very pleased with the functions and size. Just right for my son's kitchen. Matches with the other kitchen appliances

So far its done every thing I've asked of it. Slightly smaller than my last one but still baked a good sized cake. It took a very little while to learn to "drive " it but am quite confident now. By checking the instructions have manage to cook lots of things not listed on the auto with success each time.

Hot blast is fantastic. Easy to use. Crispy chips in no time.

This oven/microwave/ does a lot of things!!! You can use it as a conventional oven , combined grill and microwave for a very crispy touch or just grill or... just as a microwave. It has 2 more functions, the healthy cook (I use it for steaming) and healthy fryer. It is a brilliant buy and I am going to bake cakes very soon....Plus the AO service/delivery it's a bonus!!!