Great service from AO, but be warned
2/5
The oven is smart and, though I haven't used it much yet, seems to cook well and quickly. I've found that using one of the shelves plus the large drip tray provided as a grill to be awkward and clumsy, particularly since both items are too large to fit into my sink for cleaning, so I'm now using the grill pan from my old cooker instead. Also, the buzzer on the timer is far too quiet and I've had to supplement that with an old fashioned clockwork timer. My main beef, and the reason I can't award more stars, is over cleaning. I did a good deal of research before ordering this oven and what attracted me to it was the Ecoclean automatic cleaning system. The advertising implies that both ovens are lined with this. However, on receipt of the oven I found that only the back wall of the main oven has this type of surface. On querying this with AO I was told that the oven has a 'wipe clean' surface, not a self cleaning one. I hope someone will correct me if I am wrong, but this to me means old fashioned enamel which in time will probably need cleaning with very non-Eco chemicals. The large removable drip tray in the base of the main oven will be a help, but that leaves an awful lot vulnerable to spills and splashes. So disappointing.
