Kettle lid bubbled and chipped paint off within 2 days of use.

This a cheap and nasty plastic kettle, the only metal part is the boiling vessel. Being so cheaply made, I am of the opinion that it will not stand much use before some of the pointlessly intricate plastic parts will fail. This is the worst case of paying for the name I have ever been mugged into paying for. It is being returned as an unsatisfactory and below standard product.

The letters came off after 6 months as theyre stuck on, and now after just over a year it's stopped working. Very expensive for what it is

Lets start with the pro’s. It’s says smeg and looks great on the kitchen worktop. It boils the water and pours without causing any spills via its stainless steel spout....and that’s about it. The con’s. When boiling it sounds like a small jumbo jet taking off so it’s noisy. The stainless steel body gets very hot and when holding water is very heavy so those with mobility issues will find this kettle difficult to use. The silver base is made from plastic and is horrible when viewed up close. Our first kettle rocked on its base when it first began to boil and after just two days we noticed that the paint had begun to bubble on the plastic lid. That said, Smeg replaced the kettle within days so their warranty works. We have other Smeg items so this kettle looks great alongside them but if I wasn’t so materialistic then I wouldn’t go anywhere near this kettle.

Although the body of the kettle is nice, I was really disappointed with the quality of the kettle base and the kettle handle which were made of plastic sprayed silver. I just know this is going to either quickly scratch or lose the silver colour quickly which is not good enough for a kettle that is in the higher price bracket. ??

Letters are just stuck on - whilst giving it a clean I lost the G. Looks great but would be better if the letters were more robust and fixed on like the toaster.

Very heavy when lifting and takes a long time to reach boiling point, very expensive for what it is.

Fantastic quality item, a little heavy for my wife who struggles with arthritis.