I can't think of anything good to say about this dryer and I wish I had stuck with a conventional tumble dryer. When I dry clothes I want to transfer a load from my washing machine to my dryer, set it for one hour, then remove the dry clothes. Nice and simple and reliable. Not with this heat pump powered machine. First, you have to work out which one of the fourteen programmes to use and then determine which one of the five drying options are available. Then you have to decide which one to use. Then you have to refer to the chart to see what weight of clothes can be dried using your chosen programme. I thought that a 9kg tumble dryer would accept a 9kg full load. However, few of the programmes can be run with anywhere near 9kg loads with some only accepting 4kg or lower loads. The drying times are horrendous and if you had a large family that required a lot of clothes, bedding and towels to be washed and dried then this dryer could be constantly running all day. The two lint filters are very awkward to open up to enable cleaning. I put six cotton t-shirts and four tea towels into the dryer and after three hours and forty minutes they were still damp. My conventional vented dryer would have had them bone dry in less than one hour. The incredibly long drying times lead me to believe that there are no power consumption savings to be made by me. In summary I found this dryer over complicated, awkward to use, time consuming, and to have poor drying performance. Before buying I would advise you to download and read the User Manual in order to comprehend the complexity of the machine, the reduced load capacity of most of the programmes, and the incredibly long drying times that are required.

Smart features not working. Tried three different phones and wifi is set at 2.4Ghz. But that's the smallest issue, it took more than 6 HOURS to dry one towel. Same amount of time to do king sizes duvet cover, mattress cover and pillow case and they still weren't bone dry. You're not meant to run tumble dryers when out of the house but who can stay in to restart the dryer (longest program is 4 hours). This thing is not fit for purpose. But if I return it, I lose hundreds of pounds. So upset about this.

Firstly. The photos on this listing showed a white door. It looks like they have swindle been updated. The product arrived with a plastic chrome effect door and it looks quite cheap. The tumble dryer randomly turns off mid cycle, as has been reported in other reviews. It’s not great, it looks cheap, the controls are confusing and it’s a pain to use to get things remotely dry. I wouldn’t recommend it. Not worth the money.

Don’t bother with a heat pump dryer. Unless u wanna wait 3 hours to dry 1 load and much longer if your drying some bath towels. .. I paid more money for a better machine but boy was I wrong….

The pictograms are not easy to work out. The iron or hanger settings leave your clothes damp. A little disappointed with it tbh. Haven’t found a best setting yet I’m happy with.

I’m not sure if it’s just our one but the water extractor broke at the top on the second use, and we need to replace. So that has not been great. Which has lead to the mixed review

Tidy tumble drier that dries clothes nicely and easy to clean. It's pretty noisy and the water tank design is poor - fiddly to fit and easily broken. Hoover repeatedly contacted me to try and sell accidental damage cover after registering, which I did not like at all.

Quality product but takes a long time to do a drying cycle, give yourself at least 4 hours to dry a load..