I had a kitchen installed in 2012 with Neff products including 2x single ovens, 1 microwave, 1 dishwasher, and 2 fridge freezers, extractor and a gas hob. After 10 years, both fridge freezers were replaced (lasted 5, 7 years respectively, the dishwasher has had 2 faults repaired - door springs (known door design flaw) and water heater. Ovens are still going but with bulb replacements every 3-4 years. Microwave was repaired with a new turntable motor after 3 years but then died completely at end February. Bought this replacement microwave in March this year as it had to be integrated into a specific size, and was immediately concerned with the electronic door release as this is an obvious fault waiting to happen. Sure enough, door release has broken in just 7 weeks use!

The microwave looks marvellous but the program is overly complicated. If you want to heat something for say 4minutes unless you press the set programs eg 900,600 etc the time knob only operates in seconds which is onerous unless you weigh your food. I have read the manual but tbf it hasn’t really explained how to operate it. Would have been much better to have some simple buttons like seconds and minutes so you can quickly heat something. Generally I find I can read a manual and get the best from the product it relates to but this microwave has beaten me and have resorted to simple operations.

Pretty average, quality rather poor, door not fitting that well, finish is passable, but functionality good, easy to use Neff has fallen into the trap of 'made in China' and cut cost at the expense of quality

Needs easier install, plumb and level Door does not close flush, protrudes top right corner Door does not sit level when closed, slope from left to right

Good product

900 watt compared to the 1000w predecessor. Takes longer!

Bought to replace our previous Neff microwave which lasted 14 years. This model appears to be at least as efficient and was easy to install. One minor problem compared to the previous microwave has been explosions in the plastic egg poacher but cooking them for longer on a low setting seems to work.

Not to expensive and very good