Originally ordered another oven but sadly it wouldn't fit in the space where our old oven was. AO customer service team where amazing and very very helpful at helping us select another oven more appropriate for the space. Needed the oven before Christmas, our wish was granted installed in the 23rd and up and running for the festive season. The oven is amazing. Cooks evenly, quick and no hassle. Like a new toy still playing around with it and getting familiar. Highly recommend product and service. Thank you AO.