Great, I've bought 4 appliances from AO now, I can't fault them. Great website, easy to order. This cooker hood arrived slightly damaged and within 3 days I had a replacement. Professional delivery people, who knew exactly how to get through a narrow dog leg hallway , no fuss. My go to place now , thank AO ?? Very quiet cooker hood, matched my 70cm cooker lovely, nicely made, looks great ??