The purchase and installation were great but there’s a problem with the metal fascia of the oven overheating. Hopefully this gets resolved but at the moment, I can’t give this product a good review.

When oven is on for half hour the led where the time is starts to flash 0.00 and the top oven is really hot although not on. Phoned hotpoint and they said when the oven is on the grill element heats up too. Surely this is wrong. First time I’ve had a hotpoint and wouldn’t recommend it just had it installed and not happy at all.

Love the oven, the only problem is the grill is not fixed properly at the sides and the eliment is starting to sag, only had it two weeks.

Good experience with ao. Oven looks good was very pleased with it, however after using the grill for the first time one of the elements stopped working after 10 minutes of use. The light bulb in the top oven also stopped working all after having the appliance fir just 48 hours. Am awaiting visit by the engineer to either repair or advise replacement.

We have replaced a Hotpoint built in double oven which has given stalworth service for 16 years. With another Hotpoint oven nigh on the same in appearance.The oven was installed fine, we let the two cavity's heat up initially to eradicate the newness smell. Next day went to properly use main oven the light would not come on, but oven worked. To change the bulb when oven cooled was the obvious answer. removed wire shelves but could not get a good purchase on the outer cover to the bulb.So as with my old oven was basically the same configuration decided to remove the door to ease access.Big mistake the arms on the hinge which are employed to hold the hinge in place while the door is removed from main body of the oven,would not budge. finally with some considerable force managed to dislodge and engage to allow the door to be removed.fixed the new bulb as the outer fitting was removed more easily with better access.The door was returned then the problem with getting it into the correct position to close was encountered, I feel the new oven has not got the same feel or quality in build as our previous oven and would not buy it again.

Cannot fault the service from AO which was excellent but the oven itself is really disappointing and I have some concerns about it. The control panel gets too hot to touch when the oven is on - even the lower oven which is further from the panel. The minute timer is unreliable and fiddly - the instructions say to press the button ‘several times’ but I have had to press it up to 15 times before it works. It then disappears and the button has to be pressed again to set it. An absolute pain. I bought this oven based on good reviews and apparent value for money but I guess you get what you pay for.

Looks great. Keeps temperature well but condensate leaks out of the bottom of the oven. We have someone coming to look at this later this week.

Looks good and simple to use however arrived with a loose fan and I am currently waiting for the engineer to come and fix it. Obviously this one didn’t go through quality control. Good customer service though and engineer dispatched within 48 hours.