The cooker hood arrived damaged like the previous Bosch one. I needed the cooker hood fitted, so the light attachment was super glued in place, and the damaged light cover was replaced with one I found on the internet. Upon closer examination of the box the hood appeared to have been previously opened and re sealed. This could have occurred at either Neff or AO who had received it back as damaged and sent it back out again. AO have covered the cost of the light cover and also gave me a reduction on this Hood as the previous Bosch one had to go back as faulty. My confidence in AO is badly dented. Two hoods received and both damaged. On the plus side they have been very sympathetic and tried to put things right. Cannot fault their customer service

Seems good enough for what it is, but the metal filters won't be enough in recirculation mode and the cost of the carbon filters are very expensive. Lesson learnt, look at cost & availability of carbon filters before buying this product.

I bought this to replace an old extractor. Fitting was relatively easy but the extractor is very noisy on all extraction levels. Much more noisy than my old extractor which is a shame. It seems to be working fine, but I tend not to use it if I’m only cooking at a low heat. Would look at noise levels before buying another one.

I don’t find it that well made and the fan isn’t that powerful. The lights aren’t very good either. It’s fitted now and I’ll just have to put up with it.

Extraction good, however the material is very thin and at times flimsy.

Great product, easy to install. Fairly quiet compared to other extractors.

Good price, compact

The product works well and fits snugly into the space designed for it. Fixing it in was possible with just myself, though the instructions were fairly confusing to decipher. It mentions on the product page that carbon filters aren't included, though it's pretty easy to miss (as I did) - the official supply of these from the manufacturer are really expensive compared to the more "universal" ones you get, though the fit will likely be better than what I managed with the cheaper filter type. This only matters if you're recirculating rather than extracting (a more expensive option due to the ducting required and the need to bore through your walls to outside.) Once all was said and done though, the product looks and sounds good, not too loud but sounds powerful enough.