Faulty after a week and returns are a joke

Wow ! So easy to operate. Must have item if you looking healthy food cooking. Five star item. Reason for Three Star: Wording 'Smart Oven' conflicts now a days. At a glance we may think (I did) can be operate using mobile app but, no. I now realised predefined settings in nice LCD display is 'Smart Oven' Internal light fused in three days but, oven works fine. Now I understood why they embedded written instructions for light change.

Living alone I have no need for a full size oven so I purchased a Sage Smart Oven Pro. It is an amazing little oven as it takes the guesswork out of cooking for me and it bakes pizza like you would get from a pizzeria. I have also roasted a whole chicken in it which came out juicy and succulent and it makes the most amazing toast. It is so simple to use, is really easy to keep clean and it looks really good sitting on the worktop with the bamboo chopping board (purchased separately) on top.

The oven looks great, and seemed a really good purchase, from all the research I did. Unfortunately, the information booklet supplied gives no details about actual cooking - which settings to use etc. A short recipe book would have been really useful - I've since had to buy one from Amazon.

Attractively designed well thought out unit. Temperature control is very good and even throughout unit. Cooks remarkably well for a small oven. Takes full size baking trays etc. An extra shelf would have been good (if you were doing biscuits for example).

Appearance excellent.Function,and controls,as described.lnstruction booklets’ content very useful,in terms,of contents,operation,and safety. However,I have found it difficult to use,at times,and would suggest that the booklet,has illustrated examples,of cooking processes. The videos,that I have seen,could also be improved,by showing somebody,using the product,when preparing and cooking,suggested meals.This is particularly important,if this oven,is replacing larger appliances.

THIS IS PERFECT FOR THE ELDERLY, NO BEDING DOWN, EASY FUNCTIONS AND A BRILLIANT COOKER|! DOES EVERYTHING AND FOR MY GRAN WHO JUST ABOUT KNOWS HOW TO TURN THE TV ON, ITS FUNCTIONALITY I EASY TO PERFECT

I bought this out of desperation when my new full size oven did not fit into the 'standard' space. It's a delight to use. There were similar ovens on the market, but this had a higher power rating and more varied functions. So far, so excellent. The oven preheats and cooks up to 220 degrees, the grill grills evenly, the toaster toasts beautifully, the bake bakes smoothly and quickly and at eye level you can see exactly what's going on inside. There are only three reasons it lost a star: first, the casing seems to mark easily, although it is also easy to clean; second, the inside trays rattle around when not in use - of course, you can take them out, but you shouldn't have to, and third, you can't pause without resetting the timer. These are minimal imperfections in an imperfect world. Even if you have a full size oven, this makes a useful extra, and if you don't, you might not need one.