The first product that arrived appeared undamaged from the outside but when opened had obvious damage with several dents. Webchat service was good and the product replaced two days later. The second cooker hood was in good condition with far more packaging and wrappings than the first which made it obvious that the first one was not in original condition. If I hadn't been sent the recycled reject first I would have given a higher rating.

Really happy with my new hob. Works great and looks good!

Good product, great price. Shame AO dont sell the specific carbon filters for this product as they are half globe filters, not the sheet ones i was expecting to use.

Looks good, works well and was well priced

Good price, good delivery, good spec, looks nice - but finish on stainless steel shows every finger mark.

Great company would use again no probs delivery great price good Delighted with item

I’ve had baumatic for years and found it incredible reliable but the bearings on my old one finally gave out. The new one is quieter and more powerful. Good price, value for money.

Really enjoy our Baumatic chimney hood in stainless steel to match our splashback and gas hob. Kitchen is 3m high but chimney hood looks perfect, lined up flush with wall units. Only niggle is that the product doesn't come with carbon filter. On going to local DIY store, there were so many different types of carbon filter to choose from, I didn't know what to buy, or what was suitable, will need to get further advice before using the cooker hood. We don't cook very much, so hopefully shouldn't be much of an issue for a few days to be without the filter.